Philips 197E3L user manual Philips Flat Panel Monitors Pixel Defect Policy, Pixels and Sub pixels

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7. Customer care and warranty

7. Customer care and warranty

7.1Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects:

One lit red, green or blue sub pixel

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

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Contents 197E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorConnecting to your PC 197E3L for 1A model 197E3LBasic and simple instruction on the control keys Detach the base stand away from the base column by Resolution notificationRemove the base Why do I need it? SmartImage Lite What is it?How does it work? Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite LED Monitor panel typeTFT-LCD BacklightRohs YES Epeat Power On mode 12.91W typ., 13.59Wmax Energy ConsumptionMtbf 30,000hrs EnvironmentalBSMI, ISO9241-307, Energy star Compliance and standards Regulatory ApprovalsCabinet Color Finish Black back / Blue front Glossy Resolution & Preset Modes 197E3L Power Management Definition Automatic PowerSavingFor more information, please visit Lead-free ProductProduct also comply with the following standards Epeat Electronic ProductBenefits of Epeat 2006/95/EC Low Voltage Directive 2004/108/EC EMC DirectiveReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandBright Dot Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixel078 Denmark Novo Contact Information for Western Europe regionAustria Siemens I&S 0810 Belgium CareFujitsu IBACPS AL Shahd Computer L.L.C Contact Information for Apmea regionNo Picture Power LED not lit TroubleshootingGreen, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can I connect my monitor to any PC, workstation or Mac?
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