Philips 197E3L user manual Troubleshooting, No Picture Power LED not lit

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents 197E3L Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsConnecting to your PC 197E3L 197E3L for 1A modelBasic and simple instruction on the control keys Resolution notification Detach the base stand away from the base column byRemove the base SmartImage Lite What is it? Why do I need it?How does it work? Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Task Tray Menu Enabled Task Tray Menu DisabledExit Close SmartControl Lite Monitor panel type TFT-LCDBacklight LEDPower On mode 12.91W typ., 13.59Wmax Energy Consumption Mtbf30,000hrs Environmental Rohs YES EpeatCompliance and standards Regulatory Approvals BSMI, ISO9241-307, Energy starCabinet Color Finish Black back / Blue front Glossy Resolution & Preset Modes Automatic PowerSaving 197E3L Power Management DefinitionLead-free Product For more information, please visitEpeat Electronic Product Benefits of Epeat2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Bright Dot DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsContact Information for Western Europe region Austria Siemens I&S0810 Belgium Care 078 Denmark NovoIBA FujitsuCPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting No Picture Power LED not litPower on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Color TemperatureThe 2 settings are 6500K, and 9300KQ9 Can I connect my monitor to any PC, workstation or Mac?
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