Philips 197E3L user manual Green, red, blue, dark, and white dots appears on the screen

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8.Troubleshooting & FAQs

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "after- imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your monitor will display unchanging static content.

Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Contents 197E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorConnecting to your PC 197E3L for 1A model 197E3LBasic and simple instruction on the control keys Detach the base stand away from the base column by Resolution notificationRemove the base Why do I need it? SmartImage Lite What is it?How does it work? Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite TFT-LCD Monitor panel typeBacklight LEDMtbf Power On mode 12.91W typ., 13.59Wmax Energy Consumption30,000hrs Environmental Rohs YES EpeatBSMI, ISO9241-307, Energy star Compliance and standards Regulatory ApprovalsCabinet Color Finish Black back / Blue front Glossy Resolution & Preset Modes 197E3L Power Management Definition Automatic PowerSavingFor more information, please visit Lead-free ProductBenefits of Epeat Epeat Electronic Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Bright Dot DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsAustria Siemens I&S Contact Information for Western Europe region0810 Belgium Care 078 Denmark NovoFujitsu IBACPS AL Shahd Computer L.L.C Contact Information for Apmea regionNo Picture Power LED not lit TroubleshootingGreen, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can I connect my monitor to any PC, workstation or Mac?