Philips 221V2SB/00 manual Eastern Europe, Latin America, North America, Pacific, Asia, Africa

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6 Customer care and warranty

Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

EASTERN EUROPE

Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates

Your Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while

installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.

What is covered?

The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland,

Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 36 months as from the purchase date of your original monitor.

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Contents 221V2 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Operating the monitor Installation 221V2 Package contentsConnecting to your PC Main menu Sub menu Resolution notificationPhysical Function Tilt 221V2 How does it work? Why do I need it?First launch -Wizard Philips SmartControl LiteStart with Standard pane Adjust menu Color menu Page Page Page Exit Close SmartControl Lite Task Tray Menu EnabledTask Tray Menu Disabled Types of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Model TFT-LCD LCD panel typeBacklight Ccfl50000 hrs 0C to 40 CMtbf Cabinet Color Black/Black Finish Texture EnvironmentalRohs YES Automatic power saving feature Power Management Definition Automatic PowerSavingGS EK1-20002009 GS mark requirement Lead-free ProductEN550241998+A12001+A22003 Vesa State LED Indicator Power TV technician for help Federal Communications Commission FCC Notice U.S. OnlyReorient or relocate the receiving antenna Commission Federale de la Communication Paikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Latin America Eastern EuropeNorth America PacificWhat is excluded? Page Just a click away Just a phone call away Dear CustomerBelarus Estonia Fujitsu Services OUBulgaria Czech RepublicSerbia & Montenegro Romania TurkeyUkraine SlovakiaCompany Name PT. Gadingsari elektronika Prima South Africa AfricaPage What is EXCLUDED? WHO is COVERED? What is COVERED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Screen says TroubleshootingAudio problem Run Windows Update and updated monitor and/or video driver 1920 x 1080 pixels Q7 How should I clean the LCD surface?Q9 Can the Philips LCD Monitor be mounted on the wall? Color TemperatureThe six settings