Philips 221V2SB/00 manual Troubleshooting, Screen says

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7 Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is green)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in

VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents 221V2 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Operating the monitor Installation 221V2 Package contentsConnecting to your PC Main menu Sub menu Resolution notificationPhysical Function Tilt 221V2 How does it work? Why do I need it?First launch -Wizard Philips SmartControl LiteStart with Standard pane Adjust menu Color menu Page Page Page Exit Close SmartControl Lite Task Tray Menu EnabledTask Tray Menu Disabled Types of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Model TFT-LCD LCD panel typeBacklight Ccfl50000 hrs 0C to 40 CMtbf Cabinet Color Black/Black Finish Texture EnvironmentalRohs YES Automatic power saving feature Power Management Definition Automatic PowerSavingGS EK1-20002009 GS mark requirement Lead-free ProductEN550241998+A12001+A22003 Vesa State LED Indicator Power TV technician for help Federal Communications Commission FCC Notice U.S. OnlyReorient or relocate the receiving antenna Commission Federale de la Communication Paikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Latin America Eastern EuropeNorth America PacificWhat is excluded? Page Just a click away Just a phone call away Dear CustomerBelarus Estonia Fujitsu Services OUBulgaria Czech RepublicSerbia & Montenegro Romania TurkeyUkraine SlovakiaCompany Name PT. Gadingsari elektronika Prima South Africa AfricaPage What is EXCLUDED? WHO is COVERED? What is COVERED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Screen says TroubleshootingAudio problem Run Windows Update and updated monitor and/or video driver 1920 x 1080 pixels Q7 How should I clean the LCD surface?Q9 Can the Philips LCD Monitor be mounted on the wall? Color TemperatureThe six settings