Philips 221V2SB/00 manual Run Windows Update and updated monitor and/or video driver

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7.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will

need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re-installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties- >Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one

of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site.

Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and

re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

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Contents 221V2 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Connecting to your PC Installation 221V2 Package contentsOperating the monitor Main menu Sub menu Resolution notificationPhysical Function Tilt 221V2 How does it work? Why do I need it?First launch -Wizard Philips SmartControl LiteStart with Standard pane Adjust menu Color menu Page Page Page Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite Pixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Model Ccfl LCD panel typeTFT-LCD BacklightMtbf 0C to 40 C50000 hrs Rohs YES EnvironmentalCabinet Color Black/Black Finish Texture Automatic power saving feature Power Management Definition Automatic PowerSavingEN550241998+A12001+A22003 Lead-free ProductGS EK1-20002009 GS mark requirement Vesa State LED Indicator Power Reorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyTV technician for help Commission Federale de la Communication Plassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusNur original-Ersatzteile verwendet werden Ergonomie Hinweis nur DeutschlandAchtung Beim Aufstellen Pacific Eastern EuropeLatin America North AmericaWhat is excluded? Page Just a click away Just a phone call away Dear CustomerCzech Republic Estonia Fujitsu Services OUBelarus BulgariaSlovakia Romania TurkeySerbia & Montenegro UkraineCompany Name PT. Gadingsari elektronika Prima South Africa AfricaPage Where can I GET More INFORMATION? WHO is COVERED? What is COVERED?What is EXCLUDED? Your warranty does not coverTo GET Warranty Service in Canada Your International Guarantee Dear Customer Screen says TroubleshootingAudio problem Run Windows Update and updated monitor and/or video driver 1920 x 1080 pixels Q7 How should I clean the LCD surface?Q9 Can the Philips LCD Monitor be mounted on the wall? Color TemperatureThe six settings