Philips 221P3 user manual General FAQs

Page 45

9.Troubleshooting & FAQs

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @60Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920 x 1080 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips Monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for Monitor?

Ans.: Recommended refresh rate in Monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this

 

package. Monitor drivers (.inf and .icm

 

files) will be installed automatically.

Q4:

How do I adjust the resolution?

Ans.:

Your video card/graphic driver and

 

monitor together determine the

 

available resolutions.You can select the

 

desired resolution under Windows®

 

Control Panel with the "Display

 

properties".

Q5:

What if I get lost when I am making

 

monitor adjustments via OSD?

Ans.:

Simply press the OK button, then select

 

'Reset' to recall all of the original factory

 

settings.

Q6:

Is the LCD screen resistant to

 

scratches?

Ans.:

In general it is recommended that

 

the panel surface is not subjected to

 

excessive shocks and is protected from

 

sharp or blunt objects.When handling

 

the monitor, make sure that there is

 

no pressure or force applied to the

 

panel surface side.This may affect your

 

warranty conditions.

Q7:

How should I clean the LCD surface?

Ans.:

For normal cleaning, use a clean, soft

 

cloth. For extensive cleaning, please use

 

isopropyl alcohol. Do not use other

 

solvents such as ethyl alcohol, ethanol,

 

acetone, hexane, etc.

Q8:

Can I change the color setting of my

 

monitor?

Ans.:

Yes, you can change your color setting

 

through OSD control as the following

 

procedures:

 

• Press "OK" to show the OSD (On

 

Screen Display) menu

 

• Press "Down Arrow" to select the

 

option "Color" then press "OK" to

 

enter color setting, there are three

 

settings as below.

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Image 45
Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHDisposal of product and packing material Waste Electrical and Electronic EquipmentWeee Setting up the monitor InstallationOperating the monitor Main menu Sub menu Setting up the monitor Remove Base Stand and Base Remove the BasePush the release button Remove the base from the monitor Why do I need it? What is it?Image Optimization SmartImageOff No optimization by SmartImage SmartContrastFirst launch -Wizard Philips SmartControl PremiumColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Context Menu has four entries Task Tray Menu Disabled SmartDesktop GuideSmartDesktop Drag and Drop Windows Other alternative path VistaWin No other alternative path available Title Bar Options Image Optimization SmartDesktop Partition Definitions Left side Vertical Horizontal Split TopRight side Vertical Horizontal Split BottomPower Sensor Power Sensor TFT-LCD Technical SpecificationsWled YES221P3 LPY Power Sensor Heat DissipationRohs YES Epeat MtbfResolution & Preset Modes LED Power ManagementLead-free Product Regulatory InformationImpact on the climate and our natural environment Brand owner offers take-back optionsEpeat Electronic Product EN61000-3-22006 Limits for Harmonic Current EmissionGS EK1-20002009 GS mark requirement Commission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Information Varning VaroitusAchtung Beim Aufstellen China RoHS Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Three adjacent lit sub pixels one white pixelProximity of Pixel Defects Total bright dot defects of all typesCustomer Care & Warranty Bulgaria Belarus IBACroatia Estonia FujitsuEmirates Contact Information for Apmea region Troubleshooting Troubleshooting & FAQsImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Q9 Can I connect my Monitor to any PC, workstation or Mac?Koninklijke Philips Electronics N.V. All rights reserved