Philips 221B3 user manual ASC Medan, ASC Yogya, ASC Surabaya, ASC Bali, ASC Bandung

Page 47

8. Customer care and warranty

Additional service points:

1. ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan, Aceh, Pematang Siantar, Pakanbaru, Padang

2. ASC YOGYA

Address: Jl.Pembela Tanah Air No.15,Yogyakarta

Phone: 62 274 564791

Coverage:Yogyakarta, Solo, Semarang, Magelang

3. ASC SURABAYA

Address: HI-TECH Mall Lt.2 ,Blok C1-.12A

Jl.Kusuma Bangsa 116-118, Surabaya

Phone: 62 31 5353573

Coverage: Surabaya, Malang, Pasuruan,

Bojonegoro, Kediri, Gersik

4. ASC BALI

Address: Jl.Pulau Nusa Penida No.28 Denpasar-

Bali

Phone: 62 813 31821822

Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,

Bedugul

5. ASC BANDUNG

Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend

A.Yani ,Bandung

Phone: 62 22 7237009

Coverage: Bandung, Cirebon, Ciamis, Sukabumi

South Korea:

Company: PCS One Korea Ltd.

Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea

Call Center Tel: 080-600-6600

Tel: 82 2 591 1528

Fax: 82 2 595 9688

E-mail: cic_korea@philips.com

Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM

Malaysia:

Company: After Market Solutions (CE) Sdn Bhd

Address: Lot 6. Jalan 225/51A, 46100 Petaling

Jaya, Selangor DE, Malaysia.

Phone: 603 7953 3370

Philips Info Line: 1-800-880-180

Fax: 603 7953 3338

E-mail: pceinfo.my@philips.com

Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm

Pakistan:

Philips Consumer Service

Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400

Tel: (9221) 2737411-16

Fax: (9221) 2721167

E-mail: care@philips.com

Service hours: Mon.~Sat. 09:30am~1:00pm & 2:00pm~5:30pm

Philippines:

Company: Glee Electronics, Inc.

Address: Unit 1103-1104 11F The Taipan Place Bldg. F. Ortigas Center Pasig City

Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60

Fax: (02) 6334563

E-mail: jim.gawsont@glee.com.ph

Service hours: Mon.~Fri. 8:00am~6:00pm

Singapore:

Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)

Address: 620A Lorong 1 Toa Payoh,TP4 Building Level 1, Singapore 319762

Tel: (65) 6882 3999

Fax: (65) 62508037

E-mail: consumer.care.sg@philips.com

Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm

Taiwan:

Company: FETEC.CO

Address: No.499, Ciwen Rd.,Taoyuan City,

45

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Contents

Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWeee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Operating the monitor Connecting to your PCBasic and simple instruction on the control keys What is On-Screen Display OSD?Description of the On Screen Display 70mm Extend the monitor base to its maximum height Remove Base Stand and BaseRemove the Base Stand 100mm SmartImage What is it?Why do I need it? Image Optimization Off No optimization by SmartImage SmartContrastFirst launch -Wizard Philips SmartControl PremiumColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Image Optimization SmartDesktop Task Tray Menu DisabledSmartDesktop Guide Win No other alternative path available Title Bar Options Drag and Drop WindowsOther alternative path Vista ‡ Desktop Partition Desktop Partition Mouse will send the window to the highlightedPartition Window to the forefrontSmartDesktop Partition Definitions Bottom Horizontal Split TopLeft side Vertical Right side Vertical Horizontal SplitConsumption up to 80% Power SensorCustom settings YES Technical SpecificationsPicture/Display Monitor panel type TFT-LCDRohs YES Epeat Heat DissipationMtbf 50,000hrs Ccfl / 30,000hrs LED EnvironmentalResolution & Preset Modes Automatic PowerSaving Power Managementt The brand owner offers take-back options Regulatory InformationLead-free Product Impact on the climate and our natural environment GS EK1-20002009 GS mark requirement Epeat Electronic Product EN61000-3-22006 Limits for Harmonic Current Emission Commission Federale de la Communication FCC Declaration Confederation of Professional Employees for TCO versionsFederal Communications Commission FCC Notice U.S. Only Regulatory Information Varoitus VarningCcfl LED Achtung Beim AufstellenTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal bright dot defects of all types Three adjacent lit sub pixels one white pixelBlack Dot Defects Proximity of Pixel DefectsCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Philips guarantee may not apply if Your Guarantee in Central and Eastern Europe Dear CustomerCroatia Estonia Fujitsu Services OUBelarus IBA BulgariaSlovenia PC Hand LithuaniaRomania Slovakia+ SLA Hong FOK KOK, Macau BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Bali ASC MedanASC Yogya ASC SurabayaService hours Mon.To Fri am-1200pm 130pm-530pm Sat am-1200pm What is EXCLUDED? WHO is COVERED? What is COVERED?Model # Serial # To GET Warranty Service in CanadaPhilips Customer Care Center 877 835-1838 or 919 Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q10 Are Philips Monitors Plug-and- Play? Q9 Can I connect my Monitor to any PC, workstation or Mac?Koninklijke Philips Electronics N.V. All rights reserved

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