Philips 221B3 Philips Customer Care Center 877 835-1838 or 919, To GET Warranty Service in Canada

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8. Customer care and warranty

Where CAN I GET MORE INFORMATION?

For more information, contact the Philips Customer Care Center by calling (877) 835- 1838 (U.S.A. customers only) or (919) 573- 7855.

Before Requesting Service...

Please check your owner's manual before requesting service. Adjustments of the controls discussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S.VIRGIN ISLANDS...

Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing:

Philips Customer Care Center

(877) 835-1838 or (919) 573-7855

(In U.S.A., Puerto Rico and U.S.Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at: (800) 479-6696

Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers.

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

REMEMBER... Please record the model and serial numbers found on the product below.

MODEL #

______________________________

SERIAL #

_______________________________

This warranty gives you specific legal rights.You may have other rights which vary from state/ province to state/province.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

.Philips type number

. Philips serial number

. Purchase date (copy of purchase may be required)

. PC environment Processor:

o CPU and Graphic card name and driver version

o Operating system

o Application being used

. Other cards installed

Having the following information available will also help speed up the process:

. Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

. The full address to which the swap model should be delivered.

Just a phone call away

Philips’ customer help desks are located worldwide. Within the Canada you can contact Philips customer care Monday-Friday from 9:00 AM-6:00 PM Eastern Time (ET).

For more information on this and more great Philips products visit our website at:

Website: http://www.philips.com

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Temperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsWeee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Connecting to your PC Operating the monitorBasic and simple instruction on the control keys What is On-Screen Display OSD?Description of the On Screen Display 70mm Extend the monitor base to its maximum height Remove Base Stand and BaseRemove the Base Stand 100mm Image Optimization What is it?Why do I need it? SmartImageSmartContrast  Off No optimization by SmartImagePhilips SmartControl Premium First launch -WizardColor menu Image Optimization ECO Image Optimization OptionAuto Pivot Image Optimization SmartDesktop Task Tray Menu DisabledSmartDesktop Guide Win No other alternative path available Title Bar Options Drag and Drop WindowsOther alternative path Vista Window to the forefront Mouse will send the window to the highlightedPartition ‡ Desktop Partition Desktop PartitionSmartDesktop Partition Definitions Right side Vertical Horizontal Split Horizontal Split TopLeft side Vertical BottomPower Sensor Consumption up to 80%Custom settings TFT-LCD Technical SpecificationsPicture/Display Monitor panel type YES50,000hrs Ccfl / 30,000hrs LED Environmental Heat DissipationMtbf Rohs YES EpeatResolution & Preset Modes Power Managementt Automatic PowerSavingImpact on the climate and our natural environment Regulatory InformationLead-free Product  The brand owner offers take-back options GS EK1-20002009 GS mark requirement Epeat Electronic Product EN61000-3-22006 Limits for Harmonic Current Emission Commission Federale de la Communication FCC Declaration Confederation of Professional Employees for TCO versionsFederal Communications Commission FCC Notice U.S. Only Regulatory Information Varning VaroitusAchtung Beim Aufstellen Ccfl LEDPixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsProximity of Pixel Defects Three adjacent lit sub pixels one white pixelBlack Dot Defects Total bright dot defects of all typesCustomer Care & Warranty Months as from the purchase date of your original monitor What is excluded?Philips Warranty may not apply if €0,09 Your Guarantee in Central and Eastern Europe Dear Customer Philips guarantee may not apply ifBulgaria Estonia Fujitsu Services OUBelarus IBA CroatiaSlovakia LithuaniaRomania Slovenia PC HandArgentina BrazilTel 55 11 Email moacir.minozzo@aoc.com.br + SLA Hong FOK KOK, MacauASC Surabaya ASC MedanASC Yogya ASC BaliService hours Mon.To Fri am-1200pm 130pm-530pm Sat am-1200pm WHO is COVERED? What is COVERED? What is EXCLUDED?Model # Serial # To GET Warranty Service in CanadaPhilips Customer Care Center 877 835-1838 or 919 Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs General FAQs Q9 Can I connect my Monitor to any PC, workstation or Mac? Q10 Are Philips Monitors Plug-and- Play?Koninklijke Philips Electronics N.V. All rights reserved
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