Philips BDS4241R/00 manual Troubleshooting, Symptom Possible Cause Remedy

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User Manual BDS4241R

9.2TROUBLESHOOTING

Symptom

Possible Cause

Remedy

No picture is displayed

1.The power cord is disconnected.

1. Plug in the power cord.

 

2.The main power switch on the back of the PDP is

2. Make sure the power switch is switched on.

 

not switched on.

3. Connect a signal connection to the PDP.

 

3.The selected input has no connection.

 

 

4.The PDP is in standby mode in RGB mode.

 

Interference displayed on

Caused by surrounding electrical appliances,

Move the PDP to another location to see is the inter-

the PDP or audible noise

cars/motor cycles or fluorescent lights.

ference is reduced.

is heard

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly to

 

 

the back of the PDP.

Picture is distorted with

1.The signal cable is not connected properly.

1. Make sure that the signal cable is attached firmly.

abnormal patterns

2.The input signal is beyond the capabilities of the

2. Check the video signal source to see if it is beyond

 

PDP.

the range of the PDP. Please verify its specifications

 

 

with this PDP's specification section.

Display image doesn't fill

1. If under RGB mode, the H-Size and V-Size is

1. Use H-Size and V-Size to adjust the size of the

up the full size of the

incorrectly set.

video.

screen

2. If under AV1,AV2, or Component with 480i input,

2. Use the I.SIZE button to scroll through various full

 

the 4:3 WIDE mode is switched on.

screen modes.

Can hear sound, but no

Improperly connected source signal cable.

Make sure that both video inputs and sound inputs

picture

 

are correctly connected.

Can see picture but no

1. Improperly connected source signal cable.

1. Make sure that both video inputs and sound inputs

sound is heard

2.Volume is turned all the way down.

are correctly connected.

 

3. MUTE is turned on.

2. Use the VOL+/- button to hear sound.

 

 

3. Switch MUTE off by using the MUTE button.

Some picture elements do

Some pixels of the plasma display may not turn on

This PDP is manufactured using an extremely high

not light up

 

level of precision technology:

 

 

however, sometimes some pixels of the PDP may not

 

 

display.

 

 

This is not a malfunction. Please see the enclosed

 

 

warranty card for more information.

After-Images can still be

A still picture is displayed for an over extended

Do not allow a still image to be displayed for an

seen on the PDP after the

period of time.

extended period of time as this can cause a perma-

PDP is powered off.

 

nent after-image to remain on the PDP.

(Examples of still

 

 

pictures include logos,

 

 

video games, computer

 

 

images, and images

 

 

displayed in 4:3 normal

 

 

mode)

 

 

 

 

 

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Contents Page Table of Contents Limited Warrantyeur Important Notes and Safety Instructions Safety InstructionsPage Know These Safety Symbols Cleaning & Care END-OF-LIFE DisposalUnpacking and Installation Package ContentsUnpacking Installation Notes Parts and Functions Front ViewRear View Remote Control General Functions Inserting the Batteries in the Remote Control Teletext Function ButtonsText Connecting to AN Aerial Using S-VIDEO InputConnections to External Equipment Using Monitor Output Using Component Video InputUsing Video Input Using DVI InputExternal Audio Connection Connecting External Speaker Connecting a PC Using RGB VGA or DVI Video Input Setting Up Your Display Using Plug and PlayHow to Set up Your PC for Use with PDP Windows Using Front Panel or Remote Control Powering on / OFFSelecting Signal Source Basic FunctionsVolume Adjustment Using Remote ControlMute Via Remote Control Display InformationAdvanced Functions TV Channel Controls Storing TV Channels AutomaticallyStoring TV Channels Manually Mono aFine Tuning TV Channel Reception Labeling the TV Channels Choosing a MTS Multi-Channel Television Sound Mode Editing TV Channels Deleting unwanted channelsChanging channels Picture Controls Adjusting Picture Settings Reset to the Factory DefaultsSound Controls Adjusting Sound Settings Treble Bass -BalancePower Save Mode OSD Menu LanguageMinimize Screen Sticking ON-SCREEN Display TimeoutAdjusting the Menu Transparency Freezing the Current PictureChanging the Screen Size Setting UP the PC InputAdjusting the PC screen automatically Auto Fill ALL Fill Aspect Zoom Anamorphic *WIDESelect a specific Teletext Accessing TeletextTeletext Display Teletext indexSubtitles Normal PIP PBP Selecting a PIP modeViewing the Picture in Picture PIP Selecting a location of the sub-pictureSwapping the audio of the main or sub-picture PIP SettingsRemote Management Selecting the main picture or the sub-pictureSdtv Resolution Input ModeVGA Resolution Hdtv ResolutionPage Technicals Specifications Display/ Out Terminals External Speaker Option GeneralEnvironment Condition Internal Speaker OptionFront Panel Cleaning Instructions Cleaning and TroubleshootingCleaning Cabinet Cleaning InstructionsTroubleshooting Symptom Possible Cause RemedyWhat is EXCLUDED? Limited Warranty EURWhat is COVERED? Two Year Free Labor Two Year Free PartsWhere is Service AVAILABLE? Remember