Troubleshooting
Problem |
| Meaning / Solution |
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The COMBO drive is not detected by the computer.
After installing the COMBO drive, the PC gets slower.
The COMBO drive is not recognized by
Check that the power, audio and IDE cables are correctly connected to the computer.
Change the IDE cable and reconnect it to the computer. Preferably, connect a second IDE cable to the COMBO drive in master mode.
Check the position of the jumper in the master/slave select terminal.
Reinstall the device driver or update it with the latest version by downloading it from the Samsung Web site.
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-http://www.samsungelectronics.com/odd
The COMBO drive is not |
| This case may occur when there is a Windows installation problem; |
detected by Windows. |
| reinstall Windows. |
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No sound is heard from an |
| Check whether the audio cable is correctly connected to the sound |
audio CD. |
| output terminal on the COMBO drive and the sound card |
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| terminal. |
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| Check that the sound card is operational. |
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| Adjust the volume control. |
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| Run the CD player supplied with Windows or your sound card. |
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| You can listen to the CD by connecting headphones to the |
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| appropriate connector. |
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| If you have installed the appropriate player, such as Microsoft |
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| Windows Media Player, you can adjust the volume using the |
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| headphone volume control on the drive front panel. |
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| If you select DIGITAL at CD Audio Play in Media Player of Windows |
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| ME/XP, the earphone does not appear in the Digital Mode. |
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A CD is not read or is read |
| Check whether the CD is of good quality and clean it, if necessary. |
too slowly. |
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The disc compartment will |
| Check that the power cable is correctly connected. |
not open. |
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| Power off and disconnect the PC. | |
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| Insert a pin or unfolded paper clip in the emergency hole and push |
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| firmly until the disc compartment opens. |
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When the MPEG software plays a Video CD, the pictures are not regular and the running speed is too slow.
The Disc is not in message is displayed even though a disc has been inserted.
The COMBO drive is not detected after it is connected to a sound card.
Adjust the size of the replay screen.
After checking the display resolution, adjust it, if necessary.
The computer may not recognize the disc if you start playback too quickly after inserting the disc. Open and close the disc compartment and try again.
Clean the disc and try again.
The interface mode of the sound card is
You must therefore connect the COMBO drive to the IDE port on the PC mother board, rather than to the sound card, or install an
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