Black Box LP004A manual When Calling for Assistance

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BLACK BOX→ Power Over Ethernet Switch(PoE) Installation and User Guide

not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the LP004A Series Switch and its associated

cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the LP004A Series 10/100 Mb/s Switch unit or if

unknown, contact BLACK BOX, Inc by phone at (724) 746-5500 or by

other appropriate method

5.2When Calling for Assistance

Please be prepared to provide the following information.

1.A complete description of the problem, including the following points:

a.The nature and duration of the problem;

b.Situations when the problem occurs;

c.The components involved in the problem;

d.Any particular application that, when used, appears to create the problem;

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Contents Power over Ethernet PoE Switch January2006 LP004ATrademarks Phone 724 Contacting Black Box CorporationIii Page Page Page Vii Page Page Specifications Operation Revisions Ports Performance Network StandardsMaximum Ethernet Segment or Domain Lengths Operating Environment Ambient Temperature ratingsStorage Temperature Cold StartPackaging Cooling MethodPower Supply Temperature un-controlled Extreme Ratings -40 to 75CPort Connectors LED Indicators Dual front and topMounting options Agency Approvals and Standards ComplianceAccessories Summary of models and descriptions LP004A SeriesInspecting the Package and the Product Product Description LP004A Series Page Page Page Page Black Box LP004A with four RJ-45 Copper ports Page Black Box LP004A, as shown in is Black Box LP004A-Series, with four RJ-45 Copper ports Frame Buffering and Latency Page Page Two sets of LEDs for viewing status from any angle DC Power input for LP004A PoE Switch Rugged metal case, Industrial gradePage Example 4b. LP004A Power Source Switch for PoE device only VideoPage NCM Locating the PoE Switch Unit Page Page Page DIN-Rail mounting option LP004A is shown alongside DIN-Rail-MC2 bracketPower Requirement for Black Box LP004A Power Source Switch Power Output DC Power Terminals +, -, gnd Power Consumption of the unitLP004A , DC-powered, -48VDC Installation Connecting Ethernet Media GND can be hooked up at the lastMedia Ieee Standard Connector Page Dual-Speed Functionality, and Switching Switching, Filtering and Forwarding Switching, Address Learning Auto-cross MDIX, Auto-negotiation and Speed-sensingPage Troubleshooting Before Calling for Assistance When Calling for Assistance