Evaluating Desktop Multifunction devices

SECTION 2

Evaluating Desktop Multifunction devices

EVALUATION CRITERIA

As the company that invented laser printing, Ethernet networking, and the first digital MFP, Xerox has invested years of research and development in designing the most productive office devices in the industry. This experience has positioned Xerox as the recognized leader in office MFP design and performance. Based on our in-depth understanding of customer needs in the office, Xerox rec- ommends the following criteria be considered in the evaluation process of a shared desktop MFP:

• How easy is it to use?

Some MFPs can be confusing with an inconsistent interface between functions.

•Was it designed with your needs in mind?

•Can the performance match your needs?

Most MFPs look the same from the outside. And from a quick look at specifications on speeds, feeds, and print resolution, you might incorrectly conclude that most MFPs are basically equal. This section of the Evaluator Guide will suggest ways you can thoroughly evaluate them, and show how the Xerox CopyCentre C20 and WorkCentre M20/M20i models can meet your needs.

EVALUATE

EVALUATE EASE OF USE

Consider such things as walk-up convenience. Is the device sized to be conveniently located for the entire workgroup? Is the user interface simple to understand and consistent from one major feature to the next? Are the drivers easy to install and intuitive to use? Can features be used at the same time or are users forced to wait for the device to be “free”? Can you monitor the device functions from your desktop? Are the scanning and faxing features powerful enough for your busy workgroup?

ADVANTAGE

XEROX

HOW THE XEROX COPYCENTRE C20/WORKCENTRE M20/M20i

EXCEEDS THE EASE OF USE REQUIREMENT

The front panel is not cluttered with lots of buttons, just the ones you need. Select the desired function and the intuitive user interface provides the advanced feature options for that function. An alpha-numeric keypad is provided for fast and easy email addressing. There is even a “.com/

.net / .org” button to save time and reduce keystrokes.

Intuitive operation doesn’t stop at the front panel. Print driver options are clearly laid out and simple to select.

M20i front panel

EVALUATOR GUIDE FOR COPYCENTRE C20 / WORKCENTRE M20 / WORKCENTRE M20i

M20I, M20 specifications

The Xerox M20I and M20 are multifunction printers that excel in providing robust printing, copying, scanning, and faxing capabilities. They are geared towards small to medium-sized businesses that require reliable digital document processing.

The Xerox M20I is known for its advanced features, including its high-speed printing and the ability to handle a variety of media sizes up to A3. It delivers impressive print and copy speeds of up to 20 pages per minute, making it ideal for busy office environments. The M20I is equipped with a user-friendly interface, allowing users to navigate its functions effortlessly. The printer supports duplex printing, which helps reduce paper consumption and contributes to sustainability efforts.

One of the standout features of the M20I is its integration of advanced scanning technology. Users can scan documents directly to mobile devices, email, or network folders. The dual-side scanning capability further enhances productivity by allowing users to scan double-sided documents in a single pass. This feature minimizes the time spent on document handling, making it an efficient choice for offices that deal with high volumes of paperwork.

The Xerox M20I also focuses on security, offering robust document management features. It includes secure print options that require user authentication before printing, ensuring that sensitive information stays protected. Additionally, the device can be configured to meet regulatory compliance needs, which is crucial for businesses in industries with rigorous data protection requirements.

On the other hand, the Xerox M20 provides similar functionalities with a keen focus on value for money. While it lacks some advanced features of the M20I, it still delivers reliable performance with competitive print speeds and document handling capabilities. The M20 is designed to be easy to maintain and offers lower operational costs, making it an economical option for organizations on a budget.

Both models leverage Xerox's patented technologies, including the Easy Access USB port for direct printing from USB memory devices and the ConnectKey technology, which facilitates seamless integration into the digital workplace. This allows users to access cloud services and mobile printing options, enhancing flexibility in document management.

In summary, the Xerox M20I and M20 are versatile multifunction printers that cater to diverse office needs. With their blend of advanced features, security options, and cost-effectiveness, these devices are excellent choices for organizations looking to optimize their document workflows. Whether you choose the M20I for its enhanced capabilities or the M20 for its value, both models stand out in the competitive landscape of office printing solutions.