Support and Additional Information Sources

SUPPORT AND ADDITIONAL INFORMATION SOURCES

UNRIVALLED SERVICE AND SUPPORT

Behind every Xerox product is a large network of customer support that’s unrivalled in the industry and available when you need it. Xerox service professionals use leading-edge technologies to keep you up and running. They’re even linked to the engineers who designed your product, so you can be confident when you choose Xerox. And Genuine XEROX® supplies are always

readily available.

XEROX OFFICE SERVICES SUPPORT

Asset Management Services

•Asset Optimisation and Tracking — Process and tools to optimise an enterprise’s office output infrastructure and reduce overall costs

•Break-Fix Management — Single point of ownership and management for break-fix service for all brands of office output devices

•Supplies Management — Process and tools to procure, monitor and replenish all document-related supplies proactively

Imaging and Output Management Services

•Output Management — Single point of management of office output from all output devices, regardless of manufacturer

•Image Capture and Workflow — Cost-efficient solutions for capturing, managing, retrieving and distributing information into digital repositories

Support Services

•Technology Procurement and Deployment — A creative and flexible end-to-end print/computer product acquisition solution that uses a single-point-of-contact model while lowering the total cost of acquisition

•Help Desk Services — A broad range of enterprise services managed through a centralised single point of contact and delivered through an on-site or off-site model

•End User Services — Microsoft software implementation, IT project consulting, and customer education

Access Managed Services

•Student and Library Patron Access — Custom designed and implemented customer-managed solutions for student and library patron print access management

ADDITIONAL INFORMATION SOURCES

What’s in the box:

•Printer/MFP pre-loaded with one stick of each colour

•Solid Ink Rainbow Pack (one stick of each colour)

•Documentation and Software:

–Software and documentation CD

–Setup and Quick Reference Guide

–Registration Card

–Support and Warranty Information

•Power Cord

•Telephone Cord

•Warranty

Phaser 8860/Phaser 8860MFP Front Panel:

•The front panel offers tools and information pages to help with machine setup, feature selections, operational problems, media feed and supply issues.

On the web:

Visit www.xerox.com/office for:

•Product, supplies and support information

•Downloading drivers

•Finding your local Xerox sales representative

•Online documentation

Visit www.xerox.com/office/support for:

Support and service information, including the same troubleshooting Knowledge Base used by Xerox Customer Support staff to provide the latest technical information on:

•Application issues

•Errors

•Print-quality issues

•Troubleshooting

PHASER 8860 / 8860MFP EVALUATOR GUIDE

8860MFP specifications

The Xerox 8860MFP is a versatile multifunction printer designed to enhance workgroup productivity, combining advanced printing, scanning, copying, and faxing capabilities in a single device. This device is particularly suited for medium to large-sized offices that require reliable and efficient document management solutions.

One of the standout features of the 8860MFP is its impressive print speed, capable of delivering up to 36 pages per minute in both black and color. This high-speed output ensures that even large-volume print jobs can be completed quickly, minimizing downtime and allowing users to focus on more strategic tasks. The printer offers a maximum print resolution of 1200 x 2400 dpi, guaranteeing crisp text and vibrant color documents that meet professional standards.

In terms of connectivity, the 8860MFP supports a variety of options. It includes built-in Ethernet and USB interfaces, along with optional Wi-Fi capabilities, allowing seamless integration within any office network. The printer also supports mobile printing capabilities, enabling users to print directly from their smartphones and tablets via popular services like Apple AirPrint and Google Cloud Print.

The scanner capabilities of the 8860MFP are equally impressive. With a two-sided document feeder, users can scan, copy, or fax documents efficiently. The device can handle documents at speeds of up to 56 images per minute, enhancing workflow efficiency. Moreover, it offers a scan resolution of up to 600 x 600 dpi, ensuring that scans are high quality and suitable for a variety of applications.

User-friendly features are a hallmark of the Xerox 8860MFP, including a large color touchscreen interface that simplifies navigation through its numerous functions. Customizable shortcuts allow users to streamline their most common tasks, enhancing overall productivity.

Additionally, the 8860MFP is built with security features to protect sensitive information. It supports secure printing, user authentication, and encrypted network protocols, ensuring that data remains confidential while printing and sharing across networks.

In summary, the Xerox 8860MFP is a robust multifunction printer tailored for professional environments. With its combination of high-speed printing, versatile scanning capabilities, advanced connectivity options, and strong security features, it stands out as an ideal choice for organizations looking to boost productivity and improve document workflows.