Xerox 1235 manual Troubleshooting Print Quality Problems

Troubleshooting Print Quality Problems

To reduce possible print problems:

■Maintain a stable temperature and relative humidity for the printer.

■Use only the media recommended for this printer; see page 5.

■Align the paper edge guides in the paper tray to fit the media.

■Protect the imaging drum from prolonged exposure to direct light.

Note

Also observe the procedures for cleaning the printer and adjusting the Color Balance outlined in Cleaning the Printer in the Advanced Features and Troubleshooting Manual available on the CD-ROM.

If the information provided in this section does not solve your print problem, refer to Getting Help on page 55.

Print Defects and Potential Remedies

Print Quality Problem	Common Causes		Potential Remedies
Background Smudges	■	Printer not correctly	■ Set the printer driver
Unwanted black and/or		set to the proper		and front panel to the
		media type.		appropriate media
colored or shaded areas that
				type.
appear on the page.
		The printer is	■ Place the printer in a
	■
		exposed to direct		location out of the
		sunlight.		sunlight. May need to
				replace the imaging
				drum of that color.
	■ Toner is on fuser roll.		■	Print blank pages
				until smudges
				disappear.
	■ If the problem occurs		■	Replace imaging
		in one color, an		drum of that color.
		imaging drum may be

damaged.

0730-44

Print Quality

User Guide 43