Samsung 83I manual Troubleshooting - cont, Music Player / UPnP problems, Information

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Troubleshooting - cont.

Troubleshooting - cont.

Information

If your sound system can connect to the network, but is unable to play a particular internet radio station, it may be due to one these causes:

1. The station is not broadcasting at this time of the day.

If you cannot play the station via your PC this may indicate that the problem is not necessarily due to your radio, but it could be your network, your internet connection, the broadcaster, or internet congestion.

2.The station has reached its maximum allowed number of simultaneous connections.

3.The Internet connection between your radio and the server (often located in a different country) is slow. This could be due to internet congestion, either locally or at a distance.

4.The station may choose to block internet connections to your geographic region (sometimes known as geo-locking).

5.The station is no longer broadcasting. The database of radio stations that your radio connects to is frequently updated and checked but may not always be completely accurate.

6.The radio station is broadcasting using an audio format which is not playable by your radio (although the Stream 83i does play the most popular formats used by regular broadcasters).

Try using a PC to listen via the broadcaster’s web site or via the radio station database web site at http://www.wifiradio-frontier.com. If you can play the station with a PC, it may be that the internet feed or local network connection is poor. However, some broadcasters (such as the BBC) provide different data streams for PC users and internet radio listeners, so this test is not always conclusive.

Music Player / UPnP problems

The use of the Music Player function with UPnP should be straightforward. However, the cleverness of UPnP means that it is often disabled by default by security applications and in routers.

If you are using Windows Media Player as your UPnP server, and if it fails to operate with your sound system, please keep this fact in mind: A fresh installation of Windows and Windows Media Player when using Microsoft's built-in firewall software will normally work.

If it does not work, possible reasons may include: UPnP functions blocked in firewall software UPnP functions turned off by security software UPnP functions 'hi-jacked' by other software

UPnP functions blocked in the router

Multi-cast packets blocked in the router

IP address of system blocked in firewall software

Some third-party UPnP servers are much less dependent upon other parts of Windows than WMP 11. If the greater flexibility that these offer is attractive, then it may be found in some cases that they are easier to get working.

If you need any further advice, please call our Technical Helpline on 020 8758 0338 (Mon-Fri)

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Contents Please read this manual before use Enjoy ListeningROBERTS 70-78 Contents55-63 64-69Introduction Stream 83i Sound System featuresIntroduction Before you can use this product page page page page page page page page page DAB Radio FM Radio Clock and AlarmsConfiguration Internet Radio Music Player Last.fm Display and Audio InformationControls and connections Front view Rear view Controls and connections - contIntroduction Controls and connections - cont Remote control handsetIntroduction Remote control battery replacementNavigation controls Configuration Connecting your radio to your computer networkConfiguration Connecting to your computer network - cont Configuration Connecting to your computer network - contGreen ON = Link established OFF = no connection Connecting to your computer network - cont Connecting to your computer network - cont ConfigurationConnecting to your computer network - cont Changing the network connectionConfiguration Manual network configurationManual network configuration - cont Configuration The three controls on the right-handside of the screen have special functions. You can quickly access these by pressing the Info button and then use the Tuning/Select control as neededManual network configuration - cont Internet Radio - the basics Internet RadioSelecting a radio station by location Internet RadioIf your radio cannot connect to a radio station Selecting a radio station by location - contInternet Radio Selecting a radio station by genreSearching for a radio station by name Internet Radio Selecting a new or popular stationSelecting a podcast / BBC Listen Again Internet Radio Presetting stationsStoring a preset Recalling a presetDisplay modes Last ListenedInternet Radio Display modes - contRegistering an account Customising your radioInternet Radio Customising your radio - contConfiguring My Favourite Stations Configuring My Added StationsSelecting your favourite stations Internet Radio Selecting your added stationsUse with Windows, Apple Mac, Linux, USB memory Music PlayerSet up UPnP access on a Windows PC Accessing your audio files via a UPnP serverMusic Player Set up UPnP access on a Windows PC - cont Music Player Locating and playing media files using UPnPListening to a complete album Media selectionControlling playback Listening to a particular trackMusic Player Play tracks in random order Controlling playback cont Repeat tracksDisplay modes Music PlayerProgress bar Using USB memory devices Music Player Playing files from USB memory devicesAdding a single track to your playlist PlaylistsAdding an entire album or folder Erasing a track from the playlist Viewing your playlistMusic Player Playing your playlists Clearing the playlistLast.fm - the basics Scrobbling and Love / Ban featuresLast.fm Last.fmSetup a Last.fm user account Selecting an account Setup a Last.fm user account - contLast.fm Listening to Last.fm Last.fm Listening to Last.fm - contSearch by Artist or Tag Display modes Last.fmArtist Your listening history Scrobbling - On / Off control Deleting details of a Last.fm accountLast.fm DAB Radio Using DAB mode for the first timeDAB Radio Secondary servicesSelecting a DAB radio station Display modes Display modes - cont DAB Radioe. Bit rate and audio type Finding new DAB radio stations DAB Radio Manual TuningDynamic Range Control settings DAB Radio Station order setupPrune stations FM Radio FM RadioOperating your sound system in FM mode Manual tuning Display modes FM RadioText Scan setting FM Radio Stereo / Mono switchingRecalling a preset in DAB and FM modes Presetting stations in DAB and FM modesClock and Alarms Clock and AlarmsAutomatically updating the clock Setting the clock format Clock and Alarms Manually setting the clockManually setting the clock - cont Clock and Alarms Setting the alarm clockOnce - the alarm will sound once Setting the alarm clock - contClock and Alarms When the alarm soundsSetting the alarm clock - cont Snooze timer Disabling alarmsClock and Alarms Sleep timerb - Jazz c - Rock d - Movie e - Classic Display and AudioEqualiser function a - Normal FlatDisplay and Audio Setting up your My EQ profileBrightness control Display and Audio Contrast / viewing angle controlLine out socket 3.5mm Jack Headphone socketDisplay and Audio Auxiliary input socketInformation Factory resetInformation Software updateNetwork profiles Software version display Audio FAQInformation 00 22 61 xx TroubleshootingMusic Player / UPnP problems Troubleshooting - contInformation Cautions Information Circuit featuresSpecifications Power RequirementsSoftware license information Information GuaranteeIssue ROBERTS RADIO TECHNICAL SERVICES2009 Roberts Radio Limited
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