Canon FAX-L380 manual Troubleshooting, Finding Information

Page 86

Troubleshooting

This chapter provides information to help you solve printer problems.

4

CHAPTER

Finding Information

If you have a printer problem, the problem might have one or a combination of causes, including a computer malfunction, software errors and the printer cable. Many printing problems are related how your software interacts with the printer.

If you can print a self test, but the printer does not print other jobs or the output is not what you expected, the problem is with your computer, software or cable.

If your printer is not operating properly, try the suggestions in this chapter in the order listed.

The suggestions are grouped as follows:

•"Printer Problems," on p. 4-2.

•"CARPS Problems," on p. 4-4.

•"Uninstalling CARPS," on p. 4-6.

If you cannot solve the problem by referring to the information in this chapter, please refer to the User's Guide.

Finding Information

4-1

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Contents Software Guide FAX-L380 Software Guide About the Manuals for the Machine Quick Reference GuideContents Chapter Appendix Chapter TroubleshootingPrinter Specifications Glossary Index Finding InformationButton Used in This Manual How to Use This ManualSymbols Used in This Manual Displays Used in This ManualTrademarks Legal NoticesAbbreviations Used in This Manual CopyrightBefore You Start IntroductionComputer System RequirementsOperating System Hardware EnvironmentWhere to Find Help Installing Carps on Your Computer Using User SoftwareInstalling Printer Driver through a USB Connection Installing Canon Advanced Raster Printing System Carps Connect the machine to your computer with the USB cable Installing Printer Driver without a USB Connection Installing Canon Advanced Raster Printing System Carps Installing Canon Advanced Raster Printing System Carps Configure the port settings If you select Use as Shared PrinterClick Yes to continue the installation Windows 98/Me Windows 98/Me Plug and PlayStart up Windows 98/Me When the installation is complete, click Finish Click NextClick Next on Windows driver file search for the device Windows 98/Me Add Printer Wizard Enter the name of the printer you want to use click FinishClick Next Select Local printer click Next From the Start menu, select Settings PrintersDouble-click the Add Printer icon Click Have Disk Select the printer model in the Printers list box click NextWindows Windows 2000 Plug and PlayLog on as a member of Administrators Select Specify a location click NextWindows 2000 Add Printer Wizard Click Next on the Driver Files Search Results dialog box20Installing Carps on Your Computer Install From Disk dialog box appears Enter the name you want to use click Next Click OK if the test page is printed correctly Click Finish to start the installationSelect Yes to print a test page click Next Windows XP Windows XP Plug and PlayClick Next Windows XP Add Printer Wizard From the Start menu, select Printers and FaxesInstall From Disk dialog box appears Select the printer model in the Printers list box click Next Click Finish Windows 98/Me Server Settings Using the Machine on Your NetworkSetting the Machine as a Shared Printer Adding Server ServiceClick Add in the Configuration tab sheet Select Service click AddClick File and Print Sharing Windows 2000/XP Server Settings Adding Server Service WindowsClick Network and Internet Connections Adding Server Service Windows XPFrom the Start menu, select Control Panel Click Network ConnectionsSetting Printer Sharing Enter the share name as needed Using the Shared Printer on Your NetworkNetwork Download From the Start menu, select Settings click Printers Windows 2000/XP Add Printer Wizard Enter the name of the printer you want to use click NextFrom the File menu of the application, select Print Windows 98/Me Printer PropertiesFrom a Windows Application Click Properties FolderGeneral Tab From the PrintersSpool Settings Details TabSize Setup TabPreview image Output SizeWatermark OrderPaper Type Edit Watermark Custom Paper Size Settings Print Date Finishing TabLayout Options Print User NameGutter Settings Advanced SettingsQuality Tab Detailed SettingsManual Grayscale Settings ObjectiveGrayscale Settings Grayscale Adjustment TabProfiles Matching TabEdit and Preview View SettingsProfile EditIcon Add ProfileEdit Profile CommentView Settings Apply Settings from ApplicationDefault Document Properties Dialog Box Printer Properties Dialog BoxPrinter Properties Sharing Tab Ports TabAdvanced Tab Color Management TabSecurity Tab Profile TabDelete Removes the selected profile from Profile List Allow Setting EditionAdd/Edit Profile Allow Profile SelectionAttribution Tab Printer PropertiesQuality Tab Setup TabFinishing Tab Default Document Properties Layout Edit Watermark Watermark List Properties Printer Gutter Settings Print Grayscale Sample Detailed Settings Grayscale Adjustment Tab Profiles Output Method Add Profile Import View Settings Troubleshooting Finding InformationPrinter Problems See the User’s GuideGuide Carps Problems Procedure for Windows XP is given for Category Views Mode Select the corresponding printer click Delete Uninstalling CarpsFrom Printer Driver Uninstaller Click YesFrom the Printers folder Printer Specifications Glossary BoldDefault setting Landscape Orientation Printers folder Scalable fonts Scaling Appendix Index NumericsIndex Index Canon INC

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