Canon FAX-L380 manual Printer Problems, See the User’s Guide

Page 87

4

Troubleshooting

Printer Problems

Printer does not print.

Cause 1

The printer is out of paper.

 

 

Remedy

Make sure paper is loaded.

 

 

Cause 2

A copy job has not been completed due to out of paper.

 

 

Remedy

Load paper. The print job will start automatically when the copy job is completed.

 

 

Cause 3

The cartridge is not installed correctly.

 

 

Remedy

Make sure the cartridge is installed correctly. (See the Users Guide.)

 

 

Cause 4

Your BIOS port setting needs to be modified.

 

 

Remedy

See your computer's documentation concerning available ports.

 

 

Cause 5

Your computer is not working properly.

 

 

Remedy

Make sure your computer is turned on. If so, see your computer’s documentation for troubleshooting.

 

 

Cause 6

A print job error occurred.

 

 

Remedy

Set <AUTO ERROR SKIP> to 'ON' in the Menu or delete the error print job using [System Monitor].

 

(See the User’s Guide.)

 

No power is supplied.

 

 

 

 

Cause 1

The power cord is not plugged in.

 

 

Remedy

Make sure the power cord is securely plugged into both the machine and the AC outlet.

 

 

Cause 2

The AC outlet is not supplying power.

 

 

4-2

Finding Information

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Contents Software Guide Quick Reference Guide FAX-L380 Software Guide About the Manuals for the MachineContents Finding Information Chapter TroubleshootingPrinter Specifications Glossary Index Chapter AppendixDisplays Used in This Manual How to Use This ManualSymbols Used in This Manual Button Used in This ManualCopyright Legal NoticesAbbreviations Used in This Manual TrademarksIntroduction Before You StartHardware Environment System RequirementsOperating System ComputerWhere to Find Help Using User Software Installing Carps on Your ComputerInstalling Printer Driver through a USB Connection Installing Canon Advanced Raster Printing System Carps Connect the machine to your computer with the USB cable Installing Printer Driver without a USB Connection Installing Canon Advanced Raster Printing System Carps Installing Canon Advanced Raster Printing System Carps If you select Use as Shared Printer Configure the port settingsClick Yes to continue the installation Windows 98/Me Plug and Play Windows 98/MeStart up Windows 98/Me Click Next When the installation is complete, click FinishClick Next on Windows driver file search for the device Enter the name of the printer you want to use click Finish Windows 98/Me Add Printer WizardFrom the Start menu, select Settings Printers Double-click the Add Printer iconClick Next Select Local printer click Next Select the printer model in the Printers list box click Next Click Have DiskWindows 2000 Plug and Play WindowsSelect Specify a location click Next Log on as a member of AdministratorsClick Next on the Driver Files Search Results dialog box Windows 2000 Add Printer Wizard20Installing Carps on Your Computer Install From Disk dialog box appears Enter the name you want to use click Next Click Finish to start the installation Select Yes to print a test page click NextClick OK if the test page is printed correctly Windows XP Plug and Play Windows XPClick Next From the Start menu, select Printers and Faxes Windows XP Add Printer WizardInstall From Disk dialog box appears Select the printer model in the Printers list box click Next Click Finish Adding Server Service Using the Machine on Your NetworkSetting the Machine as a Shared Printer Windows 98/Me Server SettingsSelect Service click Add Click Add in the Configuration tab sheetClick File and Print Sharing Adding Server Service Windows Windows 2000/XP Server SettingsClick Network Connections Adding Server Service Windows XPFrom the Start menu, select Control Panel Click Network and Internet ConnectionsSetting Printer Sharing Using the Shared Printer on Your Network Network DownloadEnter the share name as needed From the Start menu, select Settings click Printers Enter the name of the printer you want to use click Next Windows 2000/XP Add Printer WizardClick Properties Folder Windows 98/Me Printer PropertiesFrom a Windows Application From the File menu of the application, select PrintFrom the Printers General TabDetails Tab Spool SettingsOutput Size Setup TabPreview image SizeOrder Paper TypeWatermark Edit Watermark Custom Paper Size Settings Print User Name Finishing TabLayout Options Print DateAdvanced Settings Gutter SettingsObjective Detailed SettingsManual Grayscale Settings Quality TabGrayscale Adjustment Tab Grayscale SettingsMatching Tab ProfilesEdit View SettingsProfile Edit and PreviewComment Add ProfileEdit Profile IconApply Settings from Application View SettingsPrinter Properties Dialog Box Default Document Properties Dialog BoxPrinter Properties Ports Tab Sharing TabColor Management Tab Advanced TabProfile Tab Security TabAllow Profile Selection Allow Setting EditionAdd/Edit Profile Delete Removes the selected profile from Profile ListPrinter Properties Attribution TabSetup Tab Finishing TabQuality Tab Default Document Properties Layout Edit Watermark Watermark List Properties Printer Gutter Settings Print Grayscale Sample Detailed Settings Grayscale Adjustment Tab Profiles Output Method Add Profile Import View Settings Finding Information TroubleshootingSee the User’s Guide Printer ProblemsGuide Carps Problems Procedure for Windows XP is given for Category Views Mode Click Yes Uninstalling CarpsFrom Printer Driver Uninstaller Select the corresponding printer click DeleteFrom the Printers folder Printer Specifications Bold GlossaryDefault setting Landscape Orientation Printers folder Scalable fonts Scaling Appendix Numerics IndexIndex Index Canon INC
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