Belkin F5D7233 user manual Troubleshooting

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Troubleshooting

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution:

If the correct network name is not listed under “Available Networks” in the wireless configuration utility, please attempt the following troubleshooting steps:

1.Temporarily move your computer, if possible, five to 10 feet away from the Router. Close the wireless configuration utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your Router for Optimal Performance” in this User Manual.

2.Using a computer that is connected to the Router through a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.

Problem:

My wireless network performance is inconsistent.

Data transfer is sometimes slow.

Signal strength is poor.

I am having difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection.

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther away from the Router or access point.

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Contents Travel Router Table of Contents Introduction Advantages of a Wireless NetworkWireless Router Placement Important Factors for Placement and SetupAvoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Introduction Product Overview Universal Plug-and-Play UPnP Compatibility Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Easy Install WizardMAC Address Filtering Product OverviewKnowing your Router Package ContentsSystem Requirements Knowing your Router Bottom Reset Button Installation Modes Connecting and Configuring your RouterImportant for Hotel Users Do not Connect the Router AT this TimeConnect Connecting the Router’s Cables Connecting and Configuring your RouterConfigure Hotel Users Configuration for Hotel Connections Connect Connecting the Cables Adapter Mode Installation Mode Selecting Adapter ModeConfigure Configuration for Adapter Mode Connecting and Configuring your Router Configure Logging into the Router Using the Web-Based Advanced User InterfaceLogging out of the Router Home Button Using the Web-Based Advanced User InterfaceInternet Status Indicator Quick-Navigation LinksInternet Settings Login/Logout ButtonLAN Settings FeaturesChange WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address Your connection type is PPPoE if Setting your ISP Connection Type to PPPoEMTU PasswordService Name User NameUser ID Default GatewayIdle Time Out Pptp Default GatewayConfiguring your WAN Media Access Controller MAC Address Setting Custom Domain Name Server DNS SettingsEntering a Specific MAC Address Cloning your MAC AddressViewing LAN Settings Changing LAN Settings Local Domain Name Dhcp ServerIP Pool Lease TimeViewing the Dhcp Client List Changing the Wireless Network Name Ssid Configuring the Wireless Network SettingsWEP Wired Equivalent Privacy Securing your Wi-Fi NetworkBit WEP Encryption Keys WPA Wi-Fi Protected Access Sharing the Same Network Keys Using a Hexadecimal Key Bit WEP Encryption WEP SetupUsing the Web-Based Advanced User Interface Changing the Wireless Security Settings WPA SetupWPA/WPA2 Setup Setting WPA-PSK no server Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface WPA-PSK Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Utilities Tab Restarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Searching for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Firmware update is complete Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Using the Access Point Mode Using the Adapter Mode Using the Adapter Mode Logging Out of the Web-Based Advanced User Interface Login Time-OutVersion Information Wireless ConnectionUnderstanding the Web-Based Advanced User Interface Status Quick-Navigation LinksBSSID/MAC Address Connect to a Wireless NetworkSignal Strength Site Survey List ScanFirmware Update Browse Restore Factory DefaultsSave Backup Settings Restore Previous SettingsProblem TroubleshootingSolution Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting Troubleshooting Technical Support FCC Statement InformationModifications Information Belkin B.V