Troubleshooting
•The Setup Assistant completed installation, but my web browser doesn’t work.
•I am unable to connect to the Internet. The “modem” LED on my Modem Router is off, and the “internet” LED is blinking.
If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Modem Router are not connected properly.
1.Make sure the network cable between the modem and the Modem Router is connected. The cable should be connected at one end to the Modem Router’s “to Modem” port, and at the other end to the network port on your modem.
2.Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Modem Router.
3.Unplug the power to your Modem Router, wait 10 seconds, and then reconnect the power. This will cause the Modem Router to reattempt communication with the modem. If the “modem” LED on the Modem Router is not lit after completing these steps, please contact Belkin Technical Support.
4.Try shutting down and restarting your computer.
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