Barco MDRC-2124 user manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following troubleshooting. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD Display.

Reconfigure the resolution of your computer to make it less than or equal to the native resolution (1920 x 1200).

Problem: Image has vertical flickering line bars.

Use “Clock” to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD Display.

Problem: Image is unstable and flickering

Use “Phase” to make an adjustment.

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Contents MDRC-2124 Page Copyright notice Table of Contents Preface Important noticeTrademarks Environmental information Disposal InformationSafety Instructions General RecommendationsElectrical shock Classification Intended use Power connectionPower cords External equipmentInstallation Water and moistureVentilation Optimize the lifetime of your display Use a screen saver to avoid image retentionUnderstand pixel technology Unpacking and handling tips Enhance user comfortMaximize Quality Assurance Preventing fire and injury Cleaning the display Shipping/storing the displayExplanation of symbols Introduction About the productPackage overview Display parts, controls and connections Front ViewBack View Installation Connecting the displayPage Left to right pan Adjusting the display positionVertical height Remove display from standHow to use the OSD menus On-Screen Display menusOSD menus overview Input selection menuAdjustments menu White point submenu User submenu Level submenu OSD setting submenu Information menu Troubleshooting AppendixNo Signal Problem Image is scrollingProblem Vague image characters and graphics Out Of RangeProduct dimensions Technical specifications LCD PanelOptions Standard Resolution Compatibility modesRegulatory Compliance Canada, European Union, United StatesEU Declaration of Conformity for Medical Application Page FCC Compliance Statement PRC Barco MID General Warranty Terms and Conditions Page Page Article 3 Obligations of the Customer Article 5 Disclaimer of Warranties Page Page B410640-02 November