Barco MD-4221 user manual Barco MID General Warranty Terms and Conditions

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BARCO MID GENERAL WARRANTY TERMS AND CONDITIONS

Applicable from Jan 1st 2008

ARTICLE 1: PRODUCT WARRANTY

Barco nv, Medical Imaging Division warrants that the equipment will be free of defects in workmanship or material for the warranty period or the specific period of a warranty extension program.

Hardware: Barco warrants that upon delivery hereunder the Products shall (i) conform to its specifications in effect at the date of delivery and (ii) be free from defects in material and workmanship (the "Warranties").

Software: Barco warrants that software written by Barco shall perform substantially in accordance with the specifications in effect at the date of delivery. Software is inherently susceptible to bugs and errors. Barco makes no warranties with respect to the software which is provided to Customer on an "as-is" basis and does not warrant uninterrupted or error-free operation of the Products.

Unless otherwise indicated in Barco’s web site or in the agreement between Barco and Customer, the Warranty Period shall be

(a)Hardware: 12 months commencing on the Barco date of invoice.

(b)Software: 3 months commencing on the Barco date of invoice.

Notwithstanding the provisions of clause 2, repair and replacement of defects in material and/or workmanship under this warranty shall be accomplished in our works according to the terms and conditions as set forth hereafter:

1.1

Any claim under the Warranties must be notified to Barco in writing within 8 days from the date the defect or failure has been discovered or noticed the first time. The Customer, upon the occurrence of any equipment failure, shall contact Barco nv, MID customer support centre (or an authorised service centre) by telephone, fax or e-mail and shall provide the applicable customer support person with a complete description of the problem being encountered, including the model and serial number of the equipment in which the problem has arisen.

1.2

The customer support person shall diagnose the problem experienced by the Customer and shall advise the Customer on how to proceed. Customer support may ask to return the faulty equipment or faulty subassemblies to the Barco nv, or a MID customer support centre (or an authorised service centre) for repair activities. In no event shall Customer return a defective Product or part thereof to Barco without Barco's prior written approval.

In the event the return to Barco of the defective Product is authorized by Barco, Barco shall issue to Customer an RMA (Return Material Authorization).

The Customer shall apply for an RMA number to the closest Barco nv, MID Customer support centre (or an authorised service centre) as listed at www.barcomedical.com, unless otherwise indicated.

The one-way cost of packing, transport and insurance related to shipping the alleged defective Product or part to Barco for repair or replacement shall be borne by Customer. The one-way cost of packing, transport and insurance related to shipping of the repaired or replacement Product or part to Customer shall be borne by Barco.

1.3

The Customer shall return, freight prepaid, the defective equipment or subassemblies in its original packaging with the assigned RMA number for repair to the Barco nv, MID Customer support centre (or

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Contents MD-4221 Page Copyright notice Table of Contents Important notice PrefaceEnvironmental information TrademarksOn Safety Safety InstructionsIntended Use On installationEnvironmental Conditions for transport and Storage UL 60601-1/CAN/CSA C22.2 no EEC Safety Compliance Maintenance Cleaning InstructionsClassification AccessoriesServicing FCC Warning FCC InformationDirectly connected to Electromagnetic compatibility Optimize the lifetime of your display Unpacking and handling tipsUse a screen saver to avoid image retention Understand pixel technologyPreventing fire and injury Explanation of symbolsPage Package Overview IntroductionQuick Startup Connectors Page Mechanical product drawing Controls Remote controlOSD buttons position OSD Button Function Power management On-Screen Display Menus AdjustColor temp Auto AdjustAdvanced OSD Timeout SetupPIP Menus Function Descriptions OSD functions descriptionPage Page Page Page PC modes supported Standard signal tableSDI video format DVI in-out 24-pin DVI-D Signal connector pin assignmentsVGA 15-pin D-sub Video BNC SDI BNC RS232C D-Sub 9-pinRGB HV/RGBS/YPbPr BNC MD-4221 SpecificationsBarco MID General Warranty Terms and Conditions Page Page Article 3 Obligations of the Customer Article 5 Disclaimer of Warranties Page