Consumer Support
Warranty Information
The installer is responsible for your water heater’s correct installation.
Please complete the information below to keep for your records:
Purchased from:
Address:Phone:
Date of Purchase:
Model No.:
Serial No.:
Installed by: |
| Installer’s License No.: |
Address:Phone:
Date of Installation:
Limited Warranty
What is covered?
This Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. This Warranty applies only to products that are installed by a state qualified or licensed contractor. Improper installation may void this Warranty. Rinnai strongly suggests that you use a state qualified or licensed installer who has attended a Rinnai product knowledge class before installing this water heater. This Warranty extends to the original purchaser, but only while the product remains at the site of the original installation. This Warranty only extends through the first installation of the product and terminates if the product is moved or reinstalled at a new location.
How long does coverage last?
| VA LS Series Period of Coverage (from date of purchase) | ||
Item |
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Residential | Used with Rinnai Air | Commercial | |
| Handler for domestic | Applications including | |
| Applications | ||
| heating and water | radiant heating | |
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Heat Exchanger | 12 years * | 10 years * † | 5 years * |
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All Other Parts and Components | 5 years * | 5 years * † | 5 years * |
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Reasonable Labor |
| 1 year |
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*Note: Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater within a hot water circulation loop, where the water heater is in series with a circulation system and all circulating water flows through the water heater, and where an
Use of an
†Note: Period of coverage is reduced to 3 years from date of purchase if the Rinnai water heater temperature setting exceeds 160º F (71º C).
42 | VA Series Indoor LS Manual |