IBM 8840 manual Getting help and information from the World Wide Web

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Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM Eserver and IntelliStation systems, optional devices, services, and support. The address for IBM xSeries and BladeCenter® information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

You can find service information for IBM systems and optional devices at

http://www.ibm.com/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

38IBM xSeries 346 Type 8840: User’s Guide

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Contents ERserver Page ERserver Page Contents Appendix A. Getting help and technical assistance Safety Vi IBM xSeries 346 Type 8840 User’s Guide Safety Statement Safety IBM xSeries 346 Type 8840 User’s Guide Introducing the IBM xSeries 346 Type Related documentationIBM xSeries 346 Type 8840 User’s Guide Features and specifications Features and specificationsWhat your server offers Reliability, availability, and serviceability IBM Director UpdateXpress program Front view IBM xSeries 346 Type 8840 User’s Guide Rear view ASMTurning off the server Server power featuresTurning on the server Introducing the IBM xSeries 346 Type 8840 IBM xSeries 346 Type 8840 User’s Guide Configuring the server Using the Configuration/Setup Utility programStarting the Configuration/Setup Utility program Configuration/Setup Utility menu choicesAdvanced Setup Power-on PasswordAdministrator Password Memory SettingsPost Error Log Baseboard Management Controller SettingsEvent/Error Logs System Event/Error LogPasswords Power-on passwordAdministrator password Using the ServerGuide Setup and Installation CDServerGuide features Setup and configuration overview Typical operating-system installationConfiguring the controller Installing your operating system without ServerGuideEnabling the Scsi HostRAID feature Select Stripe Size Select Create new RAID-1Configuring the Ethernet controllers Viewing the configurationUsing the Boot Menu program Command-line interface Ipmi Shell Using the baseboard management controllerBios update and configuration Serial over LANLinux configuration Red Hat Enterprise Linux ES 2.1 configurationAdd the following lines between the two image= sections Original /etc/lilo.conf contents Add the following five lines between the two title= sections Original /boot/grub/grub.conf contents Suse Sles 8.0 configuration Append the following text to the first title line Microsoft Windows 2003 Standard Edition configuration Installing the OSA SMBridge management utility program Original bootcfg program outputConfiguring the server CLI command-line interface mode Using the baseboard management controller utility programsUsing the OSA SMBridge management utility program Using the SCSISelect Utility program Starting the SCSISelect Utility programSCSISelect Utility menu choices Before you call Using the documentationAppendix A. Getting help and technical assistance Software service and support Hardware service and support Getting help and information from the World Wide WebAppendix B. Notices Edition noticeTrademarks Important notesProduct recycling and disposal Battery return program Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class a emission compliance statementEuropean Union EMC Directive conformance statement IBM xSeries 346 Type 8840 User’s Guide Index ScsiSerial connector Page Part Number 31R1192