IBM 4365, 4364 manual Abbreviated list of Post error codes

Page 48

Table 4. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

5962

IDE DVD drive configuration error.

1.

Run the Configuration/Setup

 

 

 

 

 

Utility program and load the

 

 

 

default settings (see “Using the

 

 

 

Configuration/Setup Utility

 

 

 

program” on page 26).

 

 

2.

Reseat the following

 

 

 

components:

 

 

 

a.

DVD drive cable

 

 

 

b.

DVD drive

 

 

3.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

DVD drive cable

 

 

 

b.

DVD drive

 

 

 

c.

(Trained service technician

 

 

 

 

only) System board

 

 

 

 

 

8603

Pointing-device error.

1. Reseat the pointing device.

 

 

 

 

2.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

Pointing device

 

 

 

b.

(Trained service technician

 

 

 

 

only) System board

 

 

 

 

 

00012000

Processor machine check error.

1.

(Trained service technician

 

 

 

 

 

only) Reseat the

 

 

 

microprocessor.

 

 

2.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

(Trained service technician

 

 

 

 

only) Microprocessor

 

 

 

b.

(Trained service technician

 

 

 

 

only) System board

 

 

 

00019xxx

Microprocessor x is not functioning

Make sure that microprocessor x is

 

or failed the built-in self-test.

installed correctly. If the problem

 

 

remains, call for service.

 

 

 

 

 

34IBM System x3250 Types 4364 and 4365: Installation Guide

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Contents Installation Guide Server Support Installation Guide Page Contents Iv IBM System x3250 Types 4364 and 4365 Installation Guide Safety Vi IBM System x3250 Types 4364 and 4365 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii IBM System x3250 Types 4364 and 4365 Installation Guide Introduction Using the Documentation Browser \win32.bat Features and specifications MicroprocessorMajor components of the server DimmSystem-board optional-device connectors Installing optional devices Installation guidelinesSystem reliability guidelines Handling static-sensitive devicesInstalling a memory module Removing the coverIBM System x3250 Types 4364 and 4365 Installation Guide Installing a hard disk drive Installing a simple-swap Serial ATA hard disk driveInstalling a hot-swap hard disk drive Installing an adapter Page Riser-card assembly IBM System x3250 Types 4364 and 4365 Installation Guide Installing a Remote Supervisor Adapter II SlimLine Completing the installation Installing the coverConnecting the cables Updating the server configurationIBM System x3250 Types 4364 and 4365 Installation Guide Server controls, LEDs, and power Front viewRear view Server power features Turning on the serverTurning off the server IBM System x3250 Types 4364 and 4365 Installation Guide Configuring the server Using the ServerGuide Setup and Installation CDUsing the Configuration/Setup Utility program Using the LSI Logic Configuration Utility programUsing the baseboard management controller IBM System x3250 Types 4364 and 4365 Installation Guide Solving problems Diagnostic tools overviewPost beep codes Post error codes System x Documentation CDDefault Settings, and save Abbreviated list of Post error codes Determination and Service Abbreviated list of Post error codes Only Replace Abbreviated list of Post error codes Troubleshooting tables CD or DVD drive problemsGeneral problems Hard disk drive problemsIntermittent problems Keyboard, mouse, or pointing-device problemsMemory problems Problem Determination and Service GuideMicroprocessor problems Monitor problemsService Guide Solving problems Optional-device problems Power problems Serial port problems ServerGuide problemsSoftware problems Universal Serial Bus USB port problems Video problemsUsing the documentation Appendix A. Getting help and technical assistanceBefore you call Software service and support Hardware service and support IBM Taiwan product serviceGetting help and information from the World Wide Web Appendix B. Notices TrademarksImportant notes Product recycling and disposal Battery return program For the European UnionIndustry Canada Class a emission compliance statement European Union EMC Directive conformance statement Index SAS SataSee SAS ServerGuide LSI Logic Configuration Utility program IBM System x3250 Types 4364 and 4365 Installation Guide Page Part Number 42C5004

4364, 4365 specifications

The IBM 4365 and 4364 are significant models in IBM’s lineup of mainframe computers, designed primarily for large organizations requiring robust processing capabilities. These models emerged during the late 1980s and early 1990s, serving to enhance the performance and versatility of business computing environments.

The IBM 4365, launched in 1985, is known for its sophisticated architecture and large processing power, capable of managing substantial transaction volumes. It features the advanced Multiple Virtual Storage (MVS) operating system, which allows for efficient processing and management of numerous tasks simultaneously. The MVS system contributes to high reliability and availability, factors paramount for businesses that rely on uninterrupted service.

One of the standout characteristics of the IBM 4365 is its ability to scale. Users could configure the system with multiple processors, allowing it to handle increasing workloads effectively. This scalability is made possible through its use of IBM's proprietary technology, which optimizes resource allocation to improve efficiency. The system could support an impressive number of users, making it ideal for large enterprises.

In contrast, the IBM 4364, released slightly later, is a more modest version aimed at smaller organizations but still renowned for its reliable performance. It too operates the MVS operating system, but its configurations are tailored for less intensive processing needs. It is designed with cost-effectiveness in mind, making it suitable for businesses that require robust computing without the extensive capabilities of larger systems.

Both models benefit from IBM's robust security features, ensuring data protection and compliance with industry standards. Additionally, they offer significant storage options, utilizing IBM's innovative storage technologies to retain vast amounts of data efficiently.

Among the key technologies that defined these mainframes were the use of advanced input/output capabilities and compatibility with a broad range of peripheral devices. This integration allowed organizations to enhance productivity while maintaining seamless operations across various applications.

Overall, the IBM 4365 and 4364 exemplify the evolution of mainframe technology during their era, offering remarkable processing power, superior reliability, and scalability while paving the way for future innovations in enterprise computing. Their legacy remains influential in shaping the landscape of business technology today, as organizations continue to rely on mainframe processing for critical operations.
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