IBM 4365, 4364 Getting help and information from the World Wide Web, IBM Taiwan product service

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Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

You can find service information for IBM systems and optional devices at

http://www.ibm.com/servers/eserver/support/xseries/index.html.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

Important: When you call for service, you will be asked to provide the four-digit machine type of your system, which is 4364 or 4365.

You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information: IBM Taiwan Corporation

3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone: 0800-016-888

50IBM System x3250 Types 4364 and 4365: Installation Guide

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Contents Installation Guide Server Support Installation Guide Page Contents Iv IBM System x3250 Types 4364 and 4365 Installation Guide Safety Vi IBM System x3250 Types 4364 and 4365 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii IBM System x3250 Types 4364 and 4365 Installation Guide Introduction Using the Documentation Browser \win32.bat Features and specifications MicroprocessorMajor components of the server DimmSystem-board optional-device connectors Installing optional devices Installation guidelinesSystem reliability guidelines Handling static-sensitive devicesInstalling a memory module Removing the coverIBM System x3250 Types 4364 and 4365 Installation Guide Installing a hard disk drive Installing a simple-swap Serial ATA hard disk driveInstalling a hot-swap hard disk drive Installing an adapter Page Riser-card assembly IBM System x3250 Types 4364 and 4365 Installation Guide Installing a Remote Supervisor Adapter II SlimLine Completing the installation Installing the coverConnecting the cables Updating the server configurationIBM System x3250 Types 4364 and 4365 Installation Guide Server controls, LEDs, and power Front viewRear view Turning on the server Server power featuresTurning off the server IBM System x3250 Types 4364 and 4365 Installation Guide Configuring the server Using the ServerGuide Setup and Installation CDUsing the Configuration/Setup Utility program Using the LSI Logic Configuration Utility programUsing the baseboard management controller IBM System x3250 Types 4364 and 4365 Installation Guide Diagnostic tools overview Solving problemsPost beep codes Post error codes System x Documentation CDDefault Settings, and save Abbreviated list of Post error codes Determination and Service Abbreviated list of Post error codes Only Replace Abbreviated list of Post error codes Troubleshooting tables CD or DVD drive problemsGeneral problems Hard disk drive problemsIntermittent problems Keyboard, mouse, or pointing-device problemsMemory problems Problem Determination and Service GuideMicroprocessor problems Monitor problemsService Guide Solving problems Optional-device problems Power problems Serial port problems ServerGuide problemsSoftware problems Universal Serial Bus USB port problems Video problemsAppendix A. Getting help and technical assistance Using the documentationBefore you call IBM Taiwan product service Software service and support Hardware service and supportGetting help and information from the World Wide Web Appendix B. Notices TrademarksImportant notes Product recycling and disposal Battery return program For the European UnionIndustry Canada Class a emission compliance statement European Union EMC Directive conformance statement Index SAS SataSee SAS ServerGuide LSI Logic Configuration Utility program IBM System x3250 Types 4364 and 4365 Installation Guide Page Part Number 42C5004

4364, 4365 specifications

The IBM 4365 and 4364 are significant models in IBM’s lineup of mainframe computers, designed primarily for large organizations requiring robust processing capabilities. These models emerged during the late 1980s and early 1990s, serving to enhance the performance and versatility of business computing environments.

The IBM 4365, launched in 1985, is known for its sophisticated architecture and large processing power, capable of managing substantial transaction volumes. It features the advanced Multiple Virtual Storage (MVS) operating system, which allows for efficient processing and management of numerous tasks simultaneously. The MVS system contributes to high reliability and availability, factors paramount for businesses that rely on uninterrupted service.

One of the standout characteristics of the IBM 4365 is its ability to scale. Users could configure the system with multiple processors, allowing it to handle increasing workloads effectively. This scalability is made possible through its use of IBM's proprietary technology, which optimizes resource allocation to improve efficiency. The system could support an impressive number of users, making it ideal for large enterprises.

In contrast, the IBM 4364, released slightly later, is a more modest version aimed at smaller organizations but still renowned for its reliable performance. It too operates the MVS operating system, but its configurations are tailored for less intensive processing needs. It is designed with cost-effectiveness in mind, making it suitable for businesses that require robust computing without the extensive capabilities of larger systems.

Both models benefit from IBM's robust security features, ensuring data protection and compliance with industry standards. Additionally, they offer significant storage options, utilizing IBM's innovative storage technologies to retain vast amounts of data efficiently.

Among the key technologies that defined these mainframes were the use of advanced input/output capabilities and compatibility with a broad range of peripheral devices. This integration allowed organizations to enhance productivity while maintaining seamless operations across various applications.

Overall, the IBM 4365 and 4364 exemplify the evolution of mainframe technology during their era, offering remarkable processing power, superior reliability, and scalability while paving the way for future innovations in enterprise computing. Their legacy remains influential in shaping the landscape of business technology today, as organizations continue to rely on mainframe processing for critical operations.