Star Micronics SF-15HA user manual Troubleshooting, Problem Possible Cause

8SF-15HA Automatic Sheet Feeder

Troubleshooting

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem	Possible Cause	Recommended Action
Automatic sheet feeder	Paper is not stacked	Load the paper correctly
does not function.	properly.
	Platen is not operating	Confirm that the feeder is
	properly.	properly installed and that all
		gears are meshing correctly.
	Printer is not in the ASF	Use the EDS Mode to make
	mode.	the necessary settings.
	Paper Out detection is not	Use the EDS Mode to make
	performed.	the necessary settings.
Paper does not feed	Out of paper	Load more paper.
properly.
	Paper jam	Clear paper jam.
	Release lever is in the	Push release lever back to
	forward (fanfold) position.	cut-sheet position.
	Paper Out detection is not	Use the EDS Mode to make
	performed.	the necessary settings.
More than one sheet being	Insufficient paper fanning	Fan paper and reload
fed.
	Wrong paper type	Use only paper that meets
		specifications.
Paper is being creased.	Defective paper	Use different paper.
	Too much lateral movement	Adjust the paper guide
	of paper	settings so the feeder roller
		can close on the paper.
Paper does not eject	Stacker is too full.	Empty the stacker
properly.
	Wrong paper type	Use only paper that meets
		specifications.