Star Micronics LC-7211 user manual Hexadecimal dump, Troubleshooting

Page 74

66Troubleshooting

Note:

Test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen.

Hexadecimal dump

This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer. The printer does not execute any control codes (such as 0A - linefeed), it just prints them out. The hexadecimal dump is useful when you are writing programs for printer control.

❏Make sure that paper is loaded in the printer.

❏Turn off the printer.

❏While holding down the control panel’s FONT and MODE buttons, turn the printer back on to enter the Hex Dump Mode.

❏To exit the Hex Dump Mode, turn the printer off.

Adjusting the dot alignment

You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like:

may come out looking like one of the following:

or like this

This is caused when mechanical parts of the printer get out of alignment. This happens only rarely and you may never experience it at all throughout the life of the printer. If you do have problems, use the following procedure to correct it.

❏Make sure that paper is loaded in the printer.

❏Turn off the printer.

Page 73 Page 75
Image 74
Page 73 Page 75
Contents LC-7211 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Trademark acknowledgments About this manual ChapterContents Using the Printer with Windows 3.1 Using the EDS ModeUser Setup Utility Using the Printer with MS-DOS Using the printer with Windows 95Using the Printer with OS/2 Warp Paper HandlingPage Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideInstalling the platen knob Removing the protective materialsOpening the front cover Installing the ribbon cassetteOpening the front cover Printer Setup Removing the ribbon cassette Removing the ribbon cassetteConnecting to a power outlet and turning power on and off OFF OLoading fanfold paper Loading fanfold paperFanfold Cut-sheet Release lever Sheet guide Printer Setup Printing on fanfold paper Printing on fanfold paperUnparking fanfold paper Using the tear-off functionParking fanfold paper Connecting to your computer Connecting to your computerPrinter Setup Switching between on-line and off-line Control Panel OperationsPaper eject cut-sheet paper Paper loadingLine feed Form feed fanfold paperMicro feed Setting the top of form positionSetting the print mode Tear-off function fanfold paperChanging the auto load position Selecting the Quiet Print ModeSelecting a font Saving a macro Saving a macroClearing the printer’s buffer Initializing the printerEntering the EDS Mode Using the EDS ModeAbout EDS Mode settings Using the EDS Mode Selecting a switchChanging a switch setting Selecting a bankEDS Mode Settings Printing the current switch settingsExiting the EDS Mode Switch 1 Graphics Direction Switch 4 Not used Switch 5 Paper Out DetectorSwitch 6 Not used Switch 2 Auto Tear-offSwitches 1, 2 Print Mode Switch 5 Zero StyleSwitch 6 Reserved Switches 3, 4, 5 Print PitchSwitches 1, 2, 3, 4 Page Length Switches 1, 2, 3, 4, 5 Code Page/International Character SetSW1 SW2 SW3 SW4 SW5 Name Country Remarks Country Remarks International Switches 1, 2, 3, 4, 5 NLQ Font Selection Bank FUser Setup Utility Installing the User Setup UtilityStarting the User Setup Utility Starting the User Setup UtilityTo select a window Changing the General, Font, Paper and Adjust SettingsUser Setup Utility To select a setting box Adjusting the dot alignmentAdjusting the dot alignment To change a settingSaving setup data in a configuration file Changing the printer portExiting the User Setup Utility Importing setup data from a configuration fileReturning to default settings Using the Help menuUsing the Printer with Windows Setting up for printing with Microsoft WindowsSetting up for printing with Microsoft Windows 3.1 Using the Printer with Windows Getting ready to printPrinting a document Printing a documentInstalling TrueType fonts Selecting fonts in Windows applications Selecting fonts in Windows applicationsSetting up the printer in Windows Setting up the printer in Windows 95 Using the printer with Windows Preparing to print Preparing to printPrinting a document Printing a document Installing TrueType fonts Using the Printer with OS/2 Warp Setting up for printing with OS/2 WarpUsing the Printer with OS/2 Warp Using the Printer with MS-DOS Setting up for printing with MS-DOSCut-Sheet Paper Paper HandlingSelecting paper types Fanfold PaperEnvelope Adjusting for paper thicknessAdjusting for paper thickness Automatic fanfold feeding Paper HandlingManual sheet feeding Manual sheet feedingAdjust the paper guide to the position you want Clearing paper jams Clearing paper jamsOptional Accessory Connecting the Interface ConverterFunction Setting the converter’s DIP switchesSetting the converter’s DIP switches Parity Data Length SwitchDOS/Windows Setting ProtocolLong test Appendix a TroubleshootingShort test Troubleshooting Hexadecimal dumpDOT Adjustment Setting Troubleshooting guide Problem Possible CauseInterface cable is Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Print head Dealer for repair To check the Driver Setup Checking system software settings in WindowsTo check the default printer selection To check the port Checking system software settings in MS-DOSTo check the application printer selection Appendix B Specifications Printing Speed Pitch Draft cps/dpi NLQ cps/dpiEnvelope Optional Serial Interface Appendix C Interface Pin OutsParallel Interface Appendix D Character Sets Standard Italic Character Set International Character SetCharacter Sets IBM Character Set #2 Code Page #437 IBM-PC Character Set #1Code Page #850 Multi-lingual IBM Special Character SetCode Page #860 Portuguese Code Page #861 IcelandicCode Page #865 Nordic Code Page #863 Canadian FrenchCode Page #866 Russian Code Page #3840 IBM-RussianCode Page #3843 Polish Code Page #3841 Gost-RussianCode Page #3844 Code Page #3845 HungarianCode Page #3847 Brazil-ABNT Code Page #3846 TurkishCode Page #3848 Brazil-ABICOMP Code Page #852 Latin-2Code Page #851 Greek Code Page #1001 ArabicCode Page #737 Greek Code Page #928 Greek Code Page #869 GreekCode Page #2001 Lithuanian-KBL Code Page #772 LithuanianCode Page #3001 Estonian1 Code Page #774 LithuanianCode Page #3002 Estonian2 Code Page #3011 Latvian1Code Page #3021 Bulgarian Code Page #3012 Latvian2Code Page #3031 Hebrew Code Page #3041 MalteseFont and Character Set Control Commands Appendix E Printer Control CodesPrinter Control Codes Print Pitch Control CommandsTop/Bottom Margin and Vertical Tab Commands Form Feed and Related Commands Special Print Mode CommandsBit Image Graphic Commands Horizontal Print Position Control Commands Line Spacing CommandsDownload Character Commands Other Commands Appendix F Glossary Appendix G Control Panel Operation Guide ON-LINEPage MS-DOS Page Customer service information
Top Page Image Contents