Star Micronics LC-7211 Checking system software settings in Windows, To check the Driver Setup

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74Troubleshooting

Checking system software settings in Windows

Whenever you have problems printing from a Windows application, you should check the following four things:

✓Is the printer you are using set as the default printer?

✓Is the drive setup correctly?

✓Is the printer you are using correctly selected in your application?

✓Is the correct port selected?

You should also refer to your Microsoft Windows User’s Guide for other information that might be helpful. If you still experience problems, consult your software dealer.

To check the default printer selection

❏Double-click the Control Panel icon in the Main window.

❏Double-click the Printers icon.

❏Check to see that the name of your Star printer is the default printer. If it is not, double-click on the name of your printer in the list of installed printers.

❏Click on Close to return to the Control Panel window.

To check the Driver Setup

❏Double-click the Control Panel icon in the Main window.

❏Double-click the Printers icon.

❏Double-click on the name of your Star printer in the list of installed printers.

❏Click on Setup.

❏Check resolution, paper source, etc.

❏Click OK.

❏Click on Close to return to the Control Panel window.

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Contents LC-7211 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Trademark acknowledgments About this manual ChapterContents User Setup Utility Using the EDS ModeUsing the Printer with Windows 3.1 Using the Printer with MS-DOS Using the printer with Windows 95Using the Printer with OS/2 Warp Paper HandlingPage Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideInstalling the platen knob Removing the protective materialsOpening the front cover Installing the ribbon cassetteOpening the front cover Printer Setup Removing the ribbon cassette Removing the ribbon cassetteConnecting to a power outlet and turning power on and off OFF OLoading fanfold paper Loading fanfold paperFanfold Cut-sheet Release lever Sheet guide Printer Setup Printing on fanfold paper Printing on fanfold paperParking fanfold paper Using the tear-off functionUnparking fanfold paper Connecting to your computer Connecting to your computerPrinter Setup Switching between on-line and off-line Control Panel OperationsPaper eject cut-sheet paper Paper loadingLine feed Form feed fanfold paperMicro feed Setting the top of form positionSetting the print mode Tear-off function fanfold paperSelecting a font Selecting the Quiet Print ModeChanging the auto load position Saving a macro Saving a macroClearing the printer’s buffer Initializing the printerAbout EDS Mode settings Using the EDS ModeEntering the EDS Mode Using the EDS Mode Selecting a switchChanging a switch setting Selecting a bankExiting the EDS Mode Printing the current switch settingsEDS Mode Settings Switch 1 Graphics Direction Switch 4 Not used Switch 5 Paper Out DetectorSwitch 6 Not used Switch 2 Auto Tear-offSwitches 1, 2 Print Mode Switch 5 Zero StyleSwitch 6 Reserved Switches 3, 4, 5 Print PitchSwitches 1, 2, 3, 4 Page Length Switches 1, 2, 3, 4, 5 Code Page/International Character SetSW1 SW2 SW3 SW4 SW5 Name Country Remarks Country Remarks International Switches 1, 2, 3, 4, 5 NLQ Font Selection Bank FUser Setup Utility Installing the User Setup UtilityStarting the User Setup Utility Starting the User Setup UtilityUser Setup Utility Changing the General, Font, Paper and Adjust SettingsTo select a window To select a setting box Adjusting the dot alignmentAdjusting the dot alignment To change a settingSaving setup data in a conﬁguration ﬁle Changing the printer portExiting the User Setup Utility Importing setup data from a conﬁguration ﬁleReturning to default settings Using the Help menuUsing the Printer with Windows Setting up for printing with Microsoft WindowsSetting up for printing with Microsoft Windows 3.1 Using the Printer with Windows Getting ready to printPrinting a document Printing a documentInstalling TrueType fonts Selecting fonts in Windows applications Selecting fonts in Windows applicationsSetting up the printer in Windows Setting up the printer in Windows 95 Using the printer with Windows Preparing to print Preparing to printPrinting a document Printing a document Installing TrueType fonts Using the Printer with OS/2 Warp Setting up for printing with OS/2 WarpUsing the Printer with OS/2 Warp Using the Printer with MS-DOS Setting up for printing with MS-DOSCut-Sheet Paper Paper HandlingSelecting paper types Fanfold PaperAdjusting for paper thickness Adjusting for paper thicknessEnvelope Automatic fanfold feeding Paper HandlingManual sheet feeding Manual sheet feedingAdjust the paper guide to the position you want Clearing paper jams Clearing paper jamsOptional Accessory Connecting the Interface ConverterSetting the converter’s DIP switches Setting the converter’s DIP switchesFunction Parity Data Length SwitchDOS/Windows Setting ProtocolShort test Appendix a TroubleshootingLong test Troubleshooting Hexadecimal dumpDOT Adjustment Setting Troubleshooting guide Problem Possible CauseInterface cable is Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Print head Dealer for repair To check the default printer selection Checking system software settings in WindowsTo check the Driver Setup To check the application printer selection Checking system software settings in MS-DOSTo check the port Appendix B Speciﬁcations Printing Speed Pitch Draft cps/dpi NLQ cps/dpiEnvelope Parallel Interface Appendix C Interface Pin OutsOptional Serial Interface Appendix D Character Sets Standard Italic Character Set International Character SetCharacter Sets IBM Character Set #2 Code Page #437 IBM-PC Character Set #1Code Page #850 Multi-lingual IBM Special Character SetCode Page #860 Portuguese Code Page #861 IcelandicCode Page #865 Nordic Code Page #863 Canadian FrenchCode Page #866 Russian Code Page #3840 IBM-RussianCode Page #3843 Polish Code Page #3841 Gost-RussianCode Page #3844 Code Page #3845 HungarianCode Page #3847 Brazil-ABNT Code Page #3846 TurkishCode Page #3848 Brazil-ABICOMP Code Page #852 Latin-2Code Page #737 Greek Code Page #1001 ArabicCode Page #851 Greek Code Page #928 Greek Code Page #869 GreekCode Page #2001 Lithuanian-KBL Code Page #772 LithuanianCode Page #3001 Estonian1 Code Page #774 LithuanianCode Page #3002 Estonian2 Code Page #3011 Latvian1Code Page #3021 Bulgarian Code Page #3012 Latvian2Code Page #3031 Hebrew Code Page #3041 MalteseFont and Character Set Control Commands Appendix E Printer Control CodesTop/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsPrinter Control Codes Bit Image Graphic Commands Special Print Mode CommandsForm Feed and Related Commands Download Character Commands Line Spacing CommandsHorizontal Print Position Control Commands Other Commands Appendix F Glossary Appendix G Control Panel Operation Guide ON-LINEPage MS-DOS Page Customer service information