Transition Networks SISTP10XX-141-LR(T) Troubleshooting problem and corrective action table

Transition Networks SISTP10xx-141-LR(T) Industrial PoE Switch

Troubleshooting problem and corrective action table

Problem		Potential Cause		Potential Solution
Industrial PoE Switch does	•	Is the wired terminal-block plug fully	•	Wire and insert the terminal-block plug
not power up		inserted into the Industrial PoE		into the Industrial PoE Switch’s terminal
		Switch?		block – See pages 12-14
	•	Is the power LED lit?	•	Check that DC power is at the
				recommended levels.
			•	Contact Technical Support.
				US/Canada: 1-800-260-1312,
				International: 00-1-952-941-7600
No link or activity on the	•	Is the power LED lit?	•	Check that the power is turned ON.
UTP port
	•	Is the UTP cable properly installed	•	Verify that the cable at both ends is
		at both ends?		properly inserted into the UTP port
No link or activity on the	•	Is the power LED lit?	•	Check that the power is turned ON.
Fiber port
	•	Is the Fiber cable properly installed	•	Verify that the cable at both ends is
		at both ends?		properly inserted into the fiber port
Alarm contacts not working	•	Is the wired terminal-block plug fully	•	Wire alarm contacts and circuit and
		inserted into the Industrial PoE		insert the terminal-block plug into the
		Switch?		Industrial PoE Switch’s terminal block –
				See page 15
	•	Is the alarm circuit wired for	•	Check that alarm circuit is wired
		normally-open contacts?		correctly – See page 16
			•	Contact Technical Support.
				US/Canada: 1-800-260-1312,
				International: 00-1-952-941-7600

26 24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600