Troubleshooting

Q1. I correctly typed in the print server name and printer name, but I still cannot add a

network printer. What should I do?

A1. Double check your hardware connections; make sure that the print server and printer are powered ON and are properly connected. Also verify that the spelling of the server name and printer name are correct.

Q2. I verified that the hardware installation is correct and that the print server name and

printer name are correct, but I still cannot find the network printer. What should I do?

A2. Make sure that the print server name and printer name are entered correctly. There should be no spaces, and the back slashes that separate the print server name and printer name should be this, \\, instead of this, //. Note that the Port Name is the same name used to identify the Printer Name.

Q3. I successfully added a network printer to my computer and I can print a test page, but I cannot print anything from Microsoft Word or other applications.

A3. Make sure to set the newly installed network printer as your default printer. Click Start and then click Printers & Faxes, verify that your printer icon has a check on it.

Q4. I configured my print server to automatically receive an IP Address from a DHCP server,

and now I cannot go into the print server's web utility.

A4. Open PS-Utility v3.00 (See 3. Configure the Print Server) to locate your print server's IP Address. For Mac users, press the Reset button at the back of the TE100-P1U, hold the button for 15 seconds, release the button, and enter http://192.168.0.1 in a web browser to access the web features.

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received. Including interference that may cause undesired operation.

Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.