Troubleshooting

1. Can I connect or disconnect the USB cable while the computer is on?

Yes, you can connect or disconnect the USB cable, or any external USB device while the computer is on because the USB interface is Plug-and-Play and hot-pluggable.

2. I have a USB 2.0/1.1 cable. Can it work with USB 3.0 devices?

Yes, it works but it may cause problems for connecting SuperSpeed USB 3.0 external peripherals. Therefore, it is recommended that you use a certified USB

3.0 cable.

3.After successful installation of the TU3-H4 USB 3.0 Hub, I connected my external USB device to the USB port, but it doesn't seem to work. What should I do?

1.Verify that your external USB device works when you connect it directly to a USB port on your computer.

2.If you have an external power adapter that came with the external USB device, connect the power adapter to the device and power on the device.

3.Make sure that you have installed the correct driver for your external USB device in Windows.

4.After I connected my USB device to the TU3-H4 USB 3.0 Hub, I am not getting USB 3.0 speeds. What should I do?

1.Verify that you are using a certfied USB 3.0 cable.

2.To take advantage of SuperSpeed USB 3.0, your USB devices must be SuperSpeed USB 3.0.

5.Can I cascade/uplink two or more TU3-H4 together to gain more USB 3.0 ports? Yes, you can connect/cascade more than one TU3-H4 together. You can connect up to 127 USB peripherals of at one time.

If you still encounter problems or have any questions regarding the TU3-H4,please contact TRENDnet's Technical Support Department.

TU3H4 specifications

The TRENDnet TU3H4 is a high-performance USB 3.0 hub designed to expand your connectivity options with four additional USB ports. This device is particularly useful for users who need to connect multiple peripherals to their computer or laptop simultaneously, whether it’s for data transfer, charging devices, or connecting external storage.

One of the standout features of the TRENDnet TU3H4 is its use of USB 3.0 technology, which offers data transfer rates of up to 5 Gbps. This is ten times faster than the previous USB 2.0 standard, significantly reducing the time required to transfer large files, such as HD videos and graphic-rich documents. This high-speed performance makes it an ideal choice for professionals in fields such as video editing, graphic design, and IT.

The TU3H4 supports plug-and-play installation, meaning users can connect it to their computers without any need for additional drivers or software. This feature enhances its usability across different operating systems, including Windows and Mac, making it a versatile addition to any tech setup. The compact and lightweight design of the hub allows for easy transportation, fitting seamlessly into a laptop bag for on-the-go connectivity.

Another essential feature is the hub’s ability to provide power to connected devices. It comes with a 12V power adapter, which is especially beneficial for powering high-draw peripherals such as external hard drives. This ensures that devices receive the requisite power to function optimally without overloading the host computer’s USB ports.

Additionally, the TRENDnet TU3H4 features a sturdy casing designed to resist wear and tear, increasing its longevity. The hub's LED indicators show the status of power and connectivity, minimizing troubleshooting time.

In summary, the TRENDnet TU3H4 USB 3.0 Hub combines speed, efficiency, and convenience in one compact device. With its four additional ports, high data transfer rates, and robust design, it is a reliable choice for users looking to enhance their connectivity options in today’s fast-paced digital environment. Whether for professional use or personal projects, the TU3H4 is equipped to manage your connectivity needs with ease.