Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is still not eliminated, the monitor should, if possible, be checked on another computer.
If you are unable to solve the problem, please inform our help desk.
Having this problem? | Check the following points: | |||||
No screen display | ► Check whether the main switch at the rear | |||||
Power indicator does not light up | of the monitor is switched on. | |||||
► Check whether the power cable on the | ||||||
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| monitor is connected correctly. | |||||
| ► Check whether the computer is switched on. | |||||
No screen display | ► Check whether the computer is switched on. | |||||
Power indicator is lit | ► Check whether the data cable for the | |||||
| monitor is correctly attached to the monitor | |||||
| port on the computer. | |||||
| ► Press any key on the computer keyboard. | |||||
| The computer may be in power saving | |||||
| mode. |
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| ► Alter the brightness and/or contrast until you | |||||
| get a picture. | |||||
Message: No Signal | ► Check whether the data cable for the | |||||
| monitor is correctly attached to the monitor | |||||
| port on the computer. | |||||
| ► Check whether the computer is switched on. | |||||
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Message: Frequency out of range:## kHz | The input signal (horizontal frequency and | |||||
/ ## Hz Please change the display mode | refresh rate) at the displayed input does not | |||||
to 1280 x 1024 with 60 Hz | correspond to the technical data for the monitor. | |||||
| ► Adjust the video frequency range using the | |||||
| computer software (see documentation for | |||||
| the computer or display adapter). | |||||
| ► Set a different screen resolution using the | |||||
| computer software (see documentation for | |||||
| the computer or display adapter). | |||||
Picture position not correct | The monitor recognises an undefined mode (see | |||||
| chapter "Technical specification", Page 26). | |||||
| ► Press the |
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| button to perform | ||
| EXIT / AUTO | |||||
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Picture is shaking | ► Check whether the data cable for the | |||||
| monitor is correctly attached to the monitor | |||||
| port on the computer. | |||||
| ► Press the |
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| button to perform | ||
| EXIT / AUTO | |||||
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Picture is wrongly adjusted | ► Press the | SELECT / MENU | button to | |||
| activate the Factory Recall function. | |||||
| The Auto Processing message appears. | |||||
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