IBM 19K4543 manual Appendix B. Troubleshooting, Troubleshooting the LEDs

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Appendix B. Troubleshooting

Appendix B. Troubleshooting

This section provides information on troubleshooting procedures.

Troubleshooting the LEDs

If you have difficulty using or installing your High-Rate Wireless LAN product, the error may be due to various causes:

A component of the High-Rate Wireless LAN system is out of range, which prevents the PC Card from establishing a wireless connection with the network.

There is a configuration mismatch, which prevents the PC Card from establishing a wireless connection with the (correct) network.

Absence of or conflict with the High-Rate Wireless LAN device driver.

there is a problem or conflict with the PC Card slot, which prevents the PC Card from receiving power.

There is a conflict with the High-Rate Wireless LAN hardware and another device.

The starting point to troubleshooting problems with your High-Rate Wireless LAN PC Card is to look at the LED activity of the High-Rate Wireless LAN PC Card. The following table provides an overview of the various modes of operation and the associated LED activity. The table also includes a number of troubleshooting hints, if required, that may help you solve the problem.

Power LED

Transmit

Description/action

Receive LED

 

 

 

 

 

Continuous

Blinking

The PC Card is turned on, and is

green

 

sensing and transmitting data.

 

 

 

Continuous

Off

The PC Card is turned on; there is

green

 

no wireless activity.

 

 

 

Flicker

Flicker

Power management mode: The PC

 

 

Card is turned on, but set to power-

 

 

saving mode to conserve battery

 

 

life. The card activates at regular

 

 

intervals to check for wireless data.

 

 

 

© Copyright IBM Corp. 2000

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Contents OPTIONS User’s Guideby IBM 19K4543Page 19K4543 First Edition May Copyright IBM Corp Contentsiv High-Rate Wireless LAN PC Card User’s Guide Installálás el tt olvassa el a Biztonsági el írások kéziköny Safety InformationPreden namestite ta izdelek, preberite knjižico Varnostne informacije Safety Information viii High-Rate Wireless LAN PC Card User’s Guide Part 1 Installation and user’s guide About this bookPart 2 Appendixes x High-Rate Wireless LAN PC Card User’s Guide Product description Part 1 Installation and user’s guideSoftware description Installing the High-Rate Wireless LAN PC Card Configuring the High-Rate Wireless LAN networkInstalling the Client Manager software Peer-to-Peer workgroupsInstalling the device drivers in Windows 95 and Windows Installing the device drivers1. Insert the High-Rate Wireless LAN PC Card into your computer Installing the device drivers in Windows Installing the device drivers in Windows NTSelecting the Miniport device driver 1-6 High-Rate Wireless LAN PC Card User’s GuideNetwork installation 1. Click Start → Settings → Control Panel Setting basic parametersCompleting the installation Using and maintaining the High-Rate Wireless LAN PC Card Setting advanced parametersRadio antennas 2. Select Stop High-Rate Wireless LAN PC Card Removing the PC CardMaintaining your PC Card Viewing other computers in the network Using Client ManagerViewing wireless link quality Viewing and modifying PC Card settings2. Select Configuration Profile 1. Click Start → Programs → High-Rate Wireless LAN workgroup 2. Select Client Manager1-14 High-Rate Wireless LAN PC Card User’s Guide Physical specifications Appendix A. Product specificationsPower characteristics Form factorRadio characteristics Networking characteristicsRange Wireless LAN RangeHigh speed MediumSupported frequesncy sub-bands Channel IDETSI When installing High-Rate Wireless LAN PC Cards, the channel configuration is managed as follows A-6 High-Rate Wireless LAN PC Card User’s Guide Troubleshooting the LEDs Appendix B. TroubleshootingThere is no device driver installed Changing the TCP/IP settings Troubleshooting the network connectionLEDs work but you can’t connect to the network Appendix B. Troubleshooting B-3B-4 High-Rate Wireless LAN PC Card User’s Guide Appendix C. Help and service information Technical supportTelephone technical support C-2 High-Rate Wireless LAN PC Card User’s Guide Canada all othersU.S.A. / Puerto Rico Warranty Statements The IBM Warranty for MachinesAppendix D. Product warranties and notices Items Not Covered by Warranty Extent of WarrantyWarranty Service WARRANTIES OF ANY KINDLimitation of Liability Production StatusWarranty period* - Three Years Appendix D. Product warranties and notices D-5 D-6 High-Rate Wireless LAN PC Card User’s Guide DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Part 2 - Worldwide Country-Unique TermsASIA PACIFIC EUROPE, MIDDLE EAST, AFRICA EMEAThe following terms apply to all EMEA countries The following terms apply to the country specifiedApplicability of suppliers and resellers unchanged Appendix D. Product warranties and notices D-9 NORTH AMERICA NoticesTrademarks Electronic emission noticesFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Tested To Comply With FCC Standards FOR HOME OR OFFICE USEAppendix D. Product warranties and notices D-13 D-14 High-Rate Wireless LAN PC Card User’s Guide Union Europea - Normativa EMCAppendix D. Product warranties and notices D-15 D-16 High-Rate Wireless LAN PC Card User’s Guide Page Part Number 19K4543 File Number D4Q7A