Fujitsu MAW3300FC, MAW3147FC, MAW3073fc Troubleshooting with disk drive replacement in the field

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Diagnostics and Maintenance

6.4Troubleshooting Procedures

6.4.1Outline of troubleshooting procedures

This section explains the troubleshooting procedures for disk drive errors.

Depending on the maintenance level, analyze the error to detect a possibly faulty part (disk drive, or disk drive part).

Full-scale troubleshooting is usually required if the error cause is not known. If the error cause is

clear (e.g., abnormal noise in disk enclosure or burning of the PCA), troubleshooting is straightforward.

6.4.2Troubleshooting with disk drive replacement in the field

At this level of maintenance, we recommend replacing the disk drive as a unit. If replacing the disk drive rectifies the fault, return the removed disk drive to the factory, for test and repair. If the newly installed disk drive does not rectify the fault another part of the system is faulty.

Table 6.2 summarizes system-level field troubleshooting. Troubleshooting must be done in the field, to find faulty part (disk drive or system).

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C141-E235

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Contents C141-E235-01EN For Safe Operation C141-E235 This page is intentionally left blank Revision Record Fibre Channel Arbitrated Loop FC-AL Fibre Channel Physical and Signaling Interface FC-PHFibre Channel Physical and Signaling INTERFACE-2 FC-PH-2 Fibre Channel Protocol for Scsi SCSI-FCPPreface Overview of ManualPreface Conventions for Alert MessagesC141-E235 Iii This page is intentionally left blank Important Alert Items Important Alert MessagesImportant Alert Items C141-E235 Vii This page is intentionally left blank Manual Organization Product Maintenance ManualSpecifications Fibre ChannelThis page is intentionally left blank Contents Installation ContentsAppendix a Figures Tables This page is intentionally left blank Standard Features Hardware Structure System Configuration General DescriptionStandard Features General DescriptionStandard Features General Description Hardware Structure FC model drives outer viewGeneral Description System Configuration Example of FC-AL system configurationThis page is intentionally left blank Hardware Specifications Hardware Specifications Model name and order numberModel names and order numbers Specifications Function specificationsHardware Specifications Environmental specifications Environmental/power requirementsError rate ReliabilityMtbf = Hardware Specifications This page is intentionally left blank Cylinder configuration Data Space Logical Data Block Addressing Defect ManagementData Space Data Format SA0Data Space Alternate spare area Spare area in cellTrack format Track skew/head skew Sector formatData Space Format capacity Logical Data Block Addressing Defect Management Defect list Alternate block allocationAlternate block allocation by Format Unit command Defect ManagementAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Installation Requirements Mounting Requirements External dimensionsInstallation Requirements DimensionsMounting Requirements Mounting orientationsMounting frame structure Limitation of side-mounting Surface temperature check point HDCMPU Service clearance area MAW3300FC MAW3147FC MAW3073FC Connector location Connection RequirementsInterface connector 10 SCA2 type connectorInstallation Installation Mode settings SettingSetting Loop ID setting Motor start modeMounting Drives Mounting procedures C141-E235 Checking connection Checking the HDD connection a Checking the HDD connection B Formatting Installation Setting parameters Awre ArreArre Awre PER Disc XffffXxxx Commands is Dismounting Drives Diagnostics Self-diagnostics Self-diagnostic functionsDiagnostics and Maintenance Diagnostics Test programs Maintenance Information Maintenance Information PrecautionsMaintenance requirements Maintenance levels Revision numbers Revision label exampleIndicating revision numbers Tools and test equipment TestsTest flowchart Operation Check Initial seek operation check Diagnostic testOperation Check Operation testTroubleshooting with disk drive replacement in the field Troubleshooting Procedures System-level field troubleshootingTroubleshooting at the repair site Disk drive troubleshootingTroubleshooting Procedures Troubleshooting with parts replacement in the factoryFinding possibly faulty parts This page is intentionally left blank Error Analysis Information Collection Sense Data Analysis Error Analysis Information Collection Sense dataLSB Error AnalysisILI SksvSense Data Analysis Definition of sense dataSense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read error Sense data 3-0C-03, 4-40-xx, and 4-C4-xxAppendix a Connector Signal Allocation Interface FC-SCA Connector Signal AllocationConnector Signal Allocation Glossary Glossary Target TargAcronyms and Abbreviations Acronyms and Abbreviations OEMBcrc ECCMtbf Mttr Mode SELECT/MODE SelectIndex PADC141-E235 IN-3 This page is intentionally left blank Comment Form This page is intentionally left blank
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MAW3073fc, MAW3147FC, MAW3300FC specifications

The Fujitsu MAW3073fc, MAW3300FC, and MAW3147FC are high-performance Fibre Channel hard disk drives that cater to enterprise storage solutions. Designed for demanding applications, these drives are engineered to deliver reliability, speed, and capacity, making them suitable for data centers and other high-availability environments.

The MAW3073fc offers a storage capacity of 73GB and operates at 15,000 RPM, ensuring rapid data access and high throughput. This drive features advanced error correction capabilities, enhancing data integrity while minimizing downtime. The MAW3073fc supports the Fibre Channel interface, enabling fast data transfer rates that are essential for high-performance computing scenarios.

Following this, the MAW3300FC steps up the game with a larger capacity of 300GB, also spinning at 15,000 RPM. It boasts enhanced reliability features, including improved thermal management and vibration tolerance, which significantly reduce wear and tear and prolong the drives' lifespan. Its hot-swappable design allows for easy maintenance, making it an ideal choice for critical applications that require minimal disruptions.

The MAW3147FC further expands the offering with a storage capacity of 147GB. Designed for applications that require a balance between performance and capacity, this drive provides a reliable solution for enterprise environments. Like its counterparts, it operates at 15,000 RPM, ensuring swift data retrieval and consistency under heavy loads. The MAW3147FC also implements sophisticated caching algorithms that optimize read and write performance.

All three drives utilize SCSI command sets and feature RAID support, making them compatible with various enterprise storage systems. These drives are built with enterprise-grade components, ensuring durability and reliability, crucial in mission-critical setups. The combination of high RPM speeds, reliability features, and large capacities makes the Fujitsu MAW series an excellent choice for organizations looking to enhance their storage infrastructure.

In terms of technologies, these drives use advanced servo technology and tight mechanical tolerances to achieve high precision and performance. Moreover, they are designed to operate in environments with rigorous temperature and humidity controls, further enhancing their reliability. The MAW series exemplifies Fujitsu's commitment to providing high-quality, performance-driven storage solutions for modern enterprise needs.