Fujitsu MDG3230UB manual Diagnosis, Troubleshooting Method

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Diagnosis and Maintenance

Other fault analysis information

2.2 Diagnosis

The MO drive has an initial self-diagnosis function, which checks the normal basic operation of the MO drive.

Initial self-diagnosis function

When the power is turned on, the MO drive executes initial self-diagnosis, which includes a basic test of hardware functions.

If an error is detected during self-diagnosis, the LED on the front panel of the MO drive blinks. The status can be cleared by turning the power off and then on again. When this status is cleared, the MO drive re-executes the initial self-diagnosis.

2.3Troubleshooting Method

The system-level troubleshooting steps listed below are performed for determining if the fault is caused by an MO drive unit or caused by a system. The steps should be performed by customers on-site.

Item

Recommended procedure

 

 

MO cartridge

Check that a recommended MO cartridge is loaded and the surface

 

of the disk is free from dirt or scratches.

 

 

AC adapter

Check whether power indicator on the device side has lighted up

 

before connecting the device between host computer with the USB

 

cable.

 

 

Interface cable connection

Check that the interface cable is correctly connected to the MO

 

drive.

 

 

System cable

Check that all cables in the system are correctly connected.

 

 

System diagnosis test

Execute the system level diagnostic routines given in the host

 

computer manual to further isolate the fault, if possible.

 

 

Intermittent or indefinite error

Replace the MO drive if possible. If the faulty condition continues

 

after the replacement, the fault will not be caused by the MO drive.

 

Refer to the provided hardware and software manuals about the

 

system further, for clues of identifying cause of the failure.

 

 

2-2

C156-F047-01EN

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Contents MDG3230UB Optical Disk Drives Maintenance Manual For Safe Operation Handling of This ManualRevision History This page is intentionally left blank Preface Overview of ManualConventions Used in this Manual Conventions for Alert MessagesC156-F047-01EN Iii This page is intentionally left blank Important Alert Items Important Alert MessagesThis page is intentionally left blank C156-F047-01EN Vii Referenced Standards Contents Contents Illustrations This page is intentionally left blank Description Maintenance MethodOverview This page is intentionally left blank Diagnosis and Maintenance Maintenance ConditionsTroubleshooting Method DiagnosisUnit Version Number Unit revision number labelUnit revision-number indication Troubleshooting For Macintosh UsersFor Windows Users MO disk cannot be used properlyPacking Returning Repaired UnitUnpacking Packing and handling of MDG3230UB Transportation StorageThis page is intentionally left blank Cleaning Cleaning DriveCleaning MO Cartridge OperationWrite protect tab Cleaning Cartridge Cleaning toolCleaning procedure Cleaning procedure Cleaning procedure Cleaning procedure Fujitsu Canada INC This page is intentionally left blank READER’S Comment Form This page is intentionally left blank