Fujitsu MDG3230UB manual Diagnosis and Maintenance, Maintenance Conditions

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CHAPTER 2 DIAGNOSIS AND MAINTENANCE

2.1Maintenance Condition

2.2Diagnosis

2.3Troubleshooting Method

2.4Unit Version Number

2.1Maintenance Conditions

The following conditions are applicable to on-site maintenance:

(1)Preventive maintenance

No preventive maintenance is required.

(2)Service life

The internal MO drive does not require and overhaul during the first five years after installation, provided that the customer cleans the disks and optical parts, and handles them appropriately.

(3)Service system and repair

Fujitsu has a service system and repair facility for MO drives. Customers should submit information required for the replacement or repair of an MO drive to the responsible person in Fujitsu. The following information is usually required:

a)Model No. of the internal MO drive, part number (P/N), unit version number, serial number (S/N), and manufacturing date

b)Fault occurrence status

Date of failure occurrence

System configuration

Environmental conditions (temperature and humidity, voltage, etc.)

c)Fault history

d)Fault details

Failure outline

Error messages

C156-F047-01EN

2-1

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Contents MDG3230UB Optical Disk Drives Maintenance Manual Handling of This Manual For Safe OperationRevision History This page is intentionally left blank Overview of Manual PrefaceConventions for Alert Messages Conventions Used in this ManualC156-F047-01EN Iii This page is intentionally left blank Important Alert Messages Important Alert ItemsThis page is intentionally left blank C156-F047-01EN Vii Referenced Standards Contents Contents Illustrations This page is intentionally left blank Overview Maintenance MethodDescription This page is intentionally left blank Maintenance Conditions Diagnosis and MaintenanceDiagnosis Troubleshooting MethodUnit revision number label Unit Version NumberUnit revision-number indication For Macintosh Users TroubleshootingMO disk cannot be used properly For Windows UsersUnpacking Returning Repaired UnitPacking Packing and handling of MDG3230UB Storage TransportationThis page is intentionally left blank Cleaning Drive CleaningMO Cartridge Operation CleaningWrite protect tab Cleaning tool Cleaning CartridgeCleaning procedure Cleaning procedure Cleaning procedure Cleaning procedure Fujitsu Canada INC This page is intentionally left blank READER’S Comment Form This page is intentionally left blank