Fujitsu fi-4110EOX2 manual Troubleshooting Checklist, Symptom Check This Item Remedy

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5.2Troubleshooting Checklist

This section describes common problems occurred during use of ScanSnap! product and how to remedy them.

Before you ask for repair service, check the following items.

If you cannot solve the problem after checking the following items, contact an authorized FUJITSU scanner service provider (page. 73).

Symptom

 

Check This Item

 

Remedy

 

 

 

Scanner does not turn

Are the AC/USB cable and

Correctly connect the AC/USB cable and AC

on.

AC adapter properly con-

adapter.

 

 

nected?

 

 

 

 

 

Disconnect and then re-connect the AC cable

 

 

 

 

 

 

 

 

and AC adapter. If this does not restore the

 

 

 

 

power supply, contact the store where you

 

 

 

 

purchased the scanner or an authorized

 

 

 

 

FUJITSU scanner service provider.

 

 

 

 

Is Windows normally started

Please wait until Windows has started up

 

up?

 

 

completely.

LED will turn off when Win-

 

 

 

 

dows is starting up or in the sleeping mode.

 

 

 

Scanning is not started.

Is the USB cable properly

Correctly connect the USB cable. (When a

 

connected?

 

hub is used, check the hub’s power supply.)

 

 

 

 

 

Does the

LED light blink

Disconnect and then re-connect the AC cable

 

repeatedly?

 

and AC adapter. If this does not stop the

 

 

 

 

LED from blinking repeatedly, contact the

 

 

 

 

store where you purchased the scanner or an

 

 

 

 

authorized FUJITSU scanner service provider.

 

 

 

 

Is ScanSnap! Monitor

If the "ScanSnap! Monitor" icon is not dis-

 

started?

 

played, on the [Start] menu, select [Programs]

 

(If ScanSnap! Monitor is

- [SnanSnap! Driver] - [ScanSnap! Monitor]

 

started successfully, the

from the Start menu to start up ScanSnap!

 

"ScanSnap!

Monitor" icon

Monitor.

 

 

(

) appears on the task

 

 

 

tray.)

 

 

 

 

 

 

 

 

Is ScanSnap! Monitor run-

Perform the following procedure.

 

ning normally?

1. Disconnect and re-connect the AC cable

 

(If ScanSnap! Monitor is not

and AC adapter. If this does not change

 

running normally, the "Scan-

the state, perform step 2.

 

Snap! Monitor" icon in the

2. If a USB hub is being used, directly con-

 

task tray is displayed as

nect your computer to ScanSnap! scanner.

 

.

 

 

If this does not change the state, perform

 

 

 

step 3.

 

 

 

 

 

 

 

 

 

 

3. Restart your computer.

 

 

 

 

4. If none of the above remedies the problem,

 

 

 

 

uninstall and re-install ScanSnap! Driver.

 

 

 

 

Is the "Scan and Save Set-

Close the "Scan and Save Settings" screen,

 

tings" screen still displayed?

and scan the document.

 

 

 

 

 

 

54

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Contents Fi-4110EOX2 Operator’s Guide Page Small desktop footprint Effortless scanningBusiness cards easily filed Contents Uninstalling ScanSnap Repairs FCC declaration Regulatory InformationCanadian DOC Regulations Bescheimigung des Herstellers / Importeurs Use in High-safety ApplicationsInternational Energy Star Program How Trademarks Are Indicated In This Manual About the use of mercuryTrademarks ManufacturerPreface Symbols Used In This Manual About Maintenance Screen Examples In This ManualWipe any dust from the power plug Safety PrecautionsUse only specified AC cables and connector cables Do not touch the AC cable with wet handsTurn the scanner OFF if it is damaged Do not use the scanner if you smell strange odorDo not put liquids inside the scanner Do not touch the inside of the scanner unless necessary Do not install the scanner on unstable surfacesFirmly insert the power plug Do not block the ventilation portsProtect the scanner from static electricity Avoid any contact when scanner is in useDo not install the scanner in the direct sunlight Do not use aerosol sprays near the scannerBefore YOU Start Using Your Scanner Checking the Contents of the Scanner Package Front Side Names and Functions of PartsRear Side Connecting ScanSnap Personal computer Installing ScanSnapBefore Installing ScanSnap Operating systemInstalling Adobe Acrobat OperationConnecting ScanSnap Installing Supplied Programs ScanSnap! Driver and CardMinder Connecting ScanSnap ⇒ The License Agreement screen is displayed Compact TypicalCustom InstallShield Wizard Completescreen, click Finish button Hint Connecting Your Computer to ScanSnap Connecting the AC AdapterConnecting the USB Cable Connect the USB cable by the following procedureWhen the OS is Windows Me When the OS is WindowsWhen the OS is Windows XP Hint Basic Scanner Operations Flow of Operations Basic Scanner OperationsPress Weight Scanning Different Document TypesPage Loading Documents Fan the documentsWhen loading the document so that both sides are scanned When loading the document so that one side is scannedAdjust the Side guides to the document width When scanning one side of the document When scanning two sides of the documentScanning Documents Scanning Documents Changing Scan Settings Application tab ApplicationAdd or Remove button Basic Scanner Operations Hint Save tab Folder path to save imageFilename format... button Scanning tab Scanning qualityOption... button Color modeBrightness Allow automatic blank page removal File option tabAllow automatic noise reduction Allow automatic image rotationSelecting the file option Paper size tabOption button Paper size Custom... button Compression tab Compression rateAbout the size of image data Scanning Business Cards Scanning business cardsPreparations Select CardMinder at Application on the Application tabScanning procedure CardMinder User’s GuideThis is for Windows Me, Windows 2000, and Windows XP Start Explorer Select Thumbnails from the View toolbar Uninstalling ScanSnap Uninstalling ScanSnap Click the Remove button Troubleshooting Clearing Document Jams Troubleshooting Troubleshooting Checklist Symptom Check This Item RemedyTroubleshooting Checklist Replacing Consumables Part Nos. and Replacement Cycle of ConsumablesFire/Electric Shock Replacing Consumables Replacing the Pad Assy Remove the Pad AssyPush in center Click the Reset button in the Check consumable status screen Replacing the Pick Roller Remove the ADF paper chute Remove the Pick rollerPush in center Troubleshooting Daily Care Cleaning Materials Cleaning Materials Parts No RemarksCleaning the Scanner Exterior and ADF paper chute Cleaning the ADF Clean the ADF with a cloth moistened with cleaner F1Page Paper guide surface white part Clean lightly Appendixa Index Page Repairs Page ScanSnap! fi-4110EOX2 Operator’s Guide

fi-4110EOX2 specifications

The Fujitsu fi-4110EOX2 is a high-performance document scanner that stands out in the competitive landscape of office imaging solutions. Designed for small to medium-sized businesses, this scanner strikes an exceptional balance between speed, quality, and versatility, making it an ideal choice for various document management needs.

One of the key features of the fi-4110EOX2 is its impressive scanning speed. Capable of scanning up to 30 pages per minute in duplex mode, it allows users to digitize large volumes of documents quickly and efficiently. This efficiency is further enhanced by the scanner’s ability to automatically detect the size and orientation of the document, ensuring optimal results with minimal user intervention.

The Fujitsu fi-4110EOX2 leverages advanced imaging technologies that improve the overall quality of scans. With capabilities such as Automatic Document Feeder (ADF) and robust image enhancement features, including color dropout, blank page removal, and automatic brightness adjustment, it produces clear, high-resolution images whether dealing with black and white or color documents. This makes it especially useful for archiving, legal documentation, and record-keeping.

Another significant aspect of the fi-4110EOX2 is its versatility in handling various document types and sizes. The scanner accommodates everything from standard A4 sheets to embossed cards and long documents, providing operational flexibility across multiple applications. Its 50-sheet ADF enhances productivity by allowing users to load multiple documents for continuous scanning without interruption.

The user-friendly interface of the Fujitsu fi-4110EOX2 adds to its appeal. With simple connectivity options via USB 2.0, as well as compatibility with various operating systems, users can quickly integrate it into their existing workflows. Furthermore, the scanner comes equipped with software solutions such as ScanSnap, which facilitates easy document management and organization.

In terms of build quality, the fi-4110EOX2 showcases Fujitsu's commitment to durability and reliability. It is designed to withstand the demands of a busy office environment, ensuring users have a scanner they can depend on for heavy usage.

In summary, the Fujitsu fi-4110EOX2 combines speed, quality, and versatility in a compact design, making it a valuable asset for any organization looking to enhance its document scanning capabilities. With its advanced imaging technology and user-friendly features, it paves the way for efficient and modern document management solutions.