IBM 92P1559 manual Getting help and service from IBM

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Chapter 3. Getting help and service from IBM

Getting help and service . .	.	. .	.	.	.	38	Calling IBM	.	.	.	38
Getting help on the Web . .	.	. .	.	.	.	38	Getting help around the world . . .	.	.	.	41

© Copyright IBM Corp. 2003

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important Notice for UsersImportant Regulatory Notice for Users Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSpecifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Solving computer problems Click PC-Doctor Diagnosing problemsError messages TroubleshootingSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Standby or hibernation problems Power switch problemKeyboard problems Solving computer problems Clear the Auto insert notification check box Click the Device Manager tabFor Windows XP or Windows Computer screen problemsSolution Click the Create hibernation file buttonFor Windows For Windows XPClick Control Panel Click AdvancedSolving computer problems Hard disk drive problems Battery problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Handling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Calling IBM Getting help and serviceGetting help on the Web Telephone numbers 4HWSE3.html IBM FRUGetting help and service Getting help around the world Getting help and service ΚΙΝ∆ΥΝΟΣ Παρ Α. Σηµαντικ οδηγ σχετικ µε την ασϕΚΙΝ∆ΥΝΟΣ ΚΙΝ∆ΥΝΟΣ Σηµε ασϕ εϕεδρικ µπαταρ ΚΙΝ∆ΥΝΟΣ Σηµε ασϕ κ µπαταρΠροσοχη Πληροϕορ σχετικ µε την ασϕ του modem∆ σχετικ µε τις προδιαγραϕ των συσκευ laser Φυλ αυτ τις οδηγ Usage environment and your Health Appendix B. Wireless related informationWireless Interoperability ThinkPad G40 Series Service and Troubleshooting Guide Machine type Appendix C. Warranty informationWarranty Period Warranty service and supportCalling for service Before you call for servicePart 1 General Terms IBM Statement of Limited Warranty Z125-4753-06 8/2000Items Not Covered by Warranty Limitation of Liability Canada Part 2 Country-unique TermsAmericas Brazil North AmericaCAMBODIA, LAOS, and Vietnam Asia Pacific AustraliaNEW Zealand Hong Kong and MacauIndia JapanEUROPE, Middle EAST, Africa Emea Warranty ServicePEOPLE’S Republic of China PRC Governing Law France Austria and GermanyEgypt Italy IrelandFollowing item is added to this paragraph United KingdomThinkPad G40 Series Service and Troubleshooting Guide Processing date data Appendix D. NoticesElectronic emission notices References to Web site addressesIndustry Canada Class B Emission Compliance Statement Collecting and recycling a disused ThinkPad computer Disposing of a disused lithium batteryProduct notice requirements Environmental notices for JapanTrademarks Handling a disused ThinkPad battery packThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1559