IBM 92P1559 manual Diagnosing problems, Click PC-Doctor

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Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using PC-Doctor®for Windows®. To run PC-Doctor for Windows, do as follows:

1.Click Start.

2.Move the cursor to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows.

3.Click PC-Doctor.

4.Choose one of the tests from either the Device Categories or the Test Scripts.

Attention

Running any tests may take several minutes. Make sure you have time to run the entire test; do not interrupt the test while it is running.

The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.

10ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Information about hard disk capacity Important Notice for UsersImportant Regulatory Notice for Users Iv ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM Vi ThinkPad G40 Series Service and Troubleshooting Guide Contents Viii ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features Diskette drive External interfaceSpecifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properly Other important tips Take care in setting passwords Handle storage media and drives properly Cleaning your computer Solving computer problems Diagnosing problems Click PC-DoctorTroubleshooting Error messagesSolving computer problems Solving computer problems Select Security IBM Predesktop Area- Access IBM Predesktop Errors without messages Password problem Standby or hibernation problems Power switch problemKeyboard problems Solving computer problems Click the Device Manager tab Clear the Auto insert notification check boxComputer screen problems SolutionClick the Create hibernation file button For Windows XP or WindowsFor Windows XP Click Control PanelClick Advanced For WindowsSolving computer problems Battery problems Hard disk drive problemsStartup problems Solving computer problems Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Solving computer problems Recovering pre-installed software Replacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Calling IBM Getting help and serviceGetting help on the Web IBM FRU Telephone numbers 4HWSE3.htmlGetting help and service Getting help around the world Getting help and service Παρ Α. Σηµαντικ οδηγ σχετικ µε την ασϕ ΚΙΝ∆ΥΝΟΣΚΙΝ∆ΥΝΟΣ ΚΙΝ∆ΥΝΟΣ Σηµε ασϕ κ µπαταρ ΚΙΝ∆ΥΝΟΣ Σηµε ασϕ εϕεδρικ µπαταρΠληροϕορ σχετικ µε την ασϕ του modem Προσοχη∆ σχετικ µε τις προδιαγραϕ των συσκευ laser Φυλ αυτ τις οδηγ Usage environment and your Health Appendix B. Wireless related informationWireless Interoperability ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Warranty information Warranty PeriodWarranty service and support Machine typeBefore you call for service Calling for serviceIBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 General TermsItems Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Americas BrazilNorth America CanadaAsia Pacific Australia CAMBODIA, LAOS, and VietnamHong Kong and Macau IndiaJapan NEW ZealandEUROPE, Middle EAST, Africa Emea Warranty ServicePEOPLE’S Republic of China PRC Governing Law France Austria and GermanyEgypt Ireland ItalyUnited Kingdom Following item is added to this paragraphThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Processing date dataReferences to Web site addresses Electronic emission noticesIndustry Canada Class B Emission Compliance Statement Disposing of a disused lithium battery Product notice requirementsEnvironmental notices for Japan Collecting and recycling a disused ThinkPad computerHandling a disused ThinkPad battery pack TrademarksThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Part Number / Numéro de référence 49P1094 NEW FastSite intranet publisher KEY Features and Benefits Conditions of Use Lotus Warranty Support Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices ThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 92P1559