IBM 73P3297 Types of Warranty Service, Customer Replaceable Unit ″CRU″ Service, On-site Service

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A warranty period of 1 year on parts and 1 year on labor means that IBM provides warranty service without charge for parts and labor during the 1 year warranty period.

Types of Warranty Service

If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.

1. Customer Replaceable Unit (″CRU″) Service

IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.

2. On-site Service

IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3. Courier or Depot Service2

You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4. Customer Carry-In or Mail-In Service

You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM

2. This type of service is called ThinkPad EasyServ or EasyServ in some countries.

36ThinkPad Multi-Burner Ultrabay Slim Drive: User’s Guide

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Contents ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Page ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Page Contents Iv ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Safety information Vi ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Power cords and power adapters General safety guidelinesService Batteries Extension cords and related devicesPlugs and outlets CD and DVD drive safety Heat and product ventilationThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Registering your option Xii ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide About the Multi-Burner drive Product descriptionIntervideo WinDVD Creator Plus IBM Drive Letter Access DLASoftware description Click Programs Click IBM RecordNow UDF readerIBM RecordNow Intervideo WinDVDLocating the drive controls Installation requirementsInstalling the drive Handling and caring for a disc Using the Multi-Burner driveBefore you begin Caring for the Multi-Burner drive Loading a discRemoving the disc from the cartridge Using the driveUsing single and double-sided DVD-RAM media Returning the disc to the cartridgeUsing the DVD player software Precautions for handlingUsing the drive with CDs and DVDs Using the DVD functionClick the Advanced Settings tab Enabling the DMA settingUsing Intervideo WinDVD Creator Plus Installing WinDVD and viewing a DVD movie DVD region codesClick Intervideo WinDVD Using drive letter access DLAStarting WinDVD Click the General Properties tabUsing the RecordNow software Click Make CompatibleBacking up a CD or DVD Using the CD-R and CD-RW functionUsing the DVD-R and DVD-RW function You cannot eject a CD or DVD disc Problem solvingYou cannot create a multisession disc Using the Multi-Burner drive ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Power requirements Appendix A. Product specificationsPhysical specifications Write speeds Environmental requirementsRead speeds Telephone technical support Appendix B. Service and SupportOnline technical support Country or Region Telephone Number Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Your Additional Responsibilities Limitation of LiabilityBrazil Part 2 Country-unique TermsAmericas Argentina United States North AmericaCanada Asia Pacific AustraliaHong Kong S.A.R. of China and Macau S.A.R. of China IndiaNEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU Following Terms Apply to ALL EU CountriesSpango Valley Greenock Scotland PA 16 OAH Egypt FranceIreland GermanyHungary South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland Items for Which IBM is Not LiableSlovakia United KingdomThinkPad Multi-Burner Ultrabay Slim Drive Part 3 Warranty InformationWarranty Period On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Courier or Depot Service2Country or Region Telephone Number ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Appendix D. Notices Avis de conformite a la reglementation d’Industrie Canada Federal Communications Commission FCC statementIndustry Canada Class B emission compliance statement Union Européenne Directive Conformité électromagnétique Deutsche EMV-Direktive electromagnetische VerträglichkeitEuropean Union emission directive Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCTrademarks ThinkPad Multi-Burner Ultrabay Slim Drive User’s Guide Page Part Number 73P3297

73P3297 specifications

The IBM 73P3297 is a high-capacity hard drive that was primarily designed for use in IBM servers and high-performance computing environments. This hard drive is an integral part of IBM's extensive storage solutions, catering to organizations that require reliable and robust data storage for mission-critical applications.

One of the standout features of the IBM 73P3297 is its significant storage capacity. With a capacity of 146 GB, it strikes a balance between performance and storage needs, making it suitable for applications that demand both strong data retrieval speeds and sufficient space. This characteristic is particularly beneficial for enterprises dealing with large datasets, extensive databases, and resource-intensive applications.

The drive operates at a rotational speed of 15,000 RPM, which is among the highest in the industry. This high-speed rotation enables quick access times and reduced latency, enhancing overall system performance. Coupled with a SAS (Serial Attached SCSI) interface, the 73P3297 supports faster data transfer rates compared to traditional SATA drives, ensuring that data can be read and written at optimal speeds.

In terms of technology, the IBM 73P3297 incorporates advanced error recovery and data integrity features. The drive is designed with hot-swap capabilities, allowing it to be replaced without turning off the system, minimizing downtime in critical operations. Additionally, it supports features such as S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology), which provides predictive failure analysis to help administrators monitor the health of the drive.

Another important characteristic of the IBM 73P3297 is its 3.5-inch form factor, which makes it compatible with a wide range of enterprise-class servers and storage arrays. Its durability and longevity, backed by IBM's engineering expertise, ensure that the drive can withstand the rigors of continual use in demanding environments.

Overall, the IBM 73P3297 is an exceptional hard drive that combines high capacity, speed, and reliability. Its advanced features make it an ideal choice for organizations seeking to enhance their data storage infrastructure while ensuring performance and continuity for their critical applications. Whether used in a data center or a powerful workstation, the 73P3297 stands out as a dependable storage solution in the challenging landscape of enterprise computing.
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