IBM 22P7007 manual Backing up a CD, Problem solving, You cannot create a multisession disc

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For more information on using the software, refer to the IBM RecordNow and IBM DLA help information on the Software and User’s Guide CD.

Backing up a CD

To copy a commercial CD, you must own the copyright or obtain permission from the copyright owner. If you do not own the copyright or do not obtain permission from the copyright owner, you might be violating copyright law and might be subject to payment of damages or other remedies. For more information on copyright law, consult your legal advisor.

Problem solving

Computer problems can be caused by hardware, software, or user error. The information in this section might be useful to help you solve problems or to gather helpful information you can pass on to a service technician. You might also need to refer to your computer, operating-system, or sound-adapter publications.

Review the following list for any problem descriptions that might fit your situation.

You cannot create a multisession disc.

Be sure that there is enough space left on the disc for another session. Writing a session requires lead-in and lead-out space (about 15 MB) in addition to the data that is recorded.

You cannot successfully write to a CD-R or CD-RW disc.

Take the following actions:

1.Verify that the process is not being interrupted by a screen saver, an antivirus program, an Internet or e-mail program, or other software. Disable the functions that might interrupt the write operation.

2.Verify that the hard disk has been defragmented.

3.Consult the hard disk drive manufacturer or vendor if an older hard disk drive is conducting a thermal recalibration during a write operation.

4.Replace the CD if it is bad or scratched.

5.Disable the Windows Auto Insert Notify function on your CD-ROM and CD-RW drives.

Chapter 2. Using the CD-RW/DVD drive 9

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Contents User’s Guide Page User’s Guide Page Contents Page Safety Read first Page Product description About the CD-RW/DVD driveProduct registration Locating the drive controls Installation requirementsInstalling the drive Handling and caring for a disc Using the CD-RW/DVD driveBefore you begin Caring for the CD-RW/DVD drive Manually ejecting a disc Loading a discEnabling the DMA setting Using the DVD functionClick the Advanced Settings tab Installing WinDVD and viewing a DVD movieClick Programs Click InterVideo WinDVD Using the CD-R and CD-RW functionStarting WinDVD Backing up a CD Problem solvingYou cannot create a multisession disc You cannot successfully write to a CD-R or CD-RW discYou cannot read from the CD after successfully writing to it You cannot eject a CDService and support Appendix A. Warranty InformationWarranty period Support 24 hours a day, 7 days a week Appendix A. Warranty Information Warranty Service Items Not Covered by WarrantyAppendix A. Warranty Information Part 2 Country-unique terms CAMBODIA, LAOS, and Vietnam India Hong Kong and MacauJapan NEW ZealandFollowing Terms Apply to ALL Emea Countries EUROPE, Middle EAST, Africa EmeaFollowing Terms Apply to the Country Specified Ireland EgyptFrance South AFRICA, NAMIBIA, BOTSWANA, LESOTHO, and Swaziland ItalyFollowing item is added to this paragraph United KingdomPage Appendix B. Notices Electronic emission notices TrademarksDeutsche EMV-Direktive electromagnetische Verträglichkeit Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Union Européenne Directive Conformité électromagnétique European Union emission directiveUnion Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnéticaPage Page Part Number 22P7007