IBM 22P7007 manual Support 24 hours a day, 7 days a week

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option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

vOption name

vOption number

vProof of purchase

vComputer manufacturer, model, serial number (if IBM), and manual

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Support 24 hours a day, 7 days a week

 

 

 

Canada (Toronto only)

416-383-3344

 

 

Canada (all other)

1-800-565-3344

 

 

U.S.A. and Puerto Rico

1-800-772-2227

 

 

All other countries and regions

Go to http://www.ibm.com/pc/support/

 

and click Support Phone List

 

 

12ThinkPad CD-RW/DVD-ROM Combo Ultrabay Slim Drive: User’s Guide

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Contents User’s Guide Page User’s Guide Page Contents Page Safety Read first Page Product description About the CD-RW/DVD driveProduct registration Locating the drive controls Installation requirementsInstalling the drive Handling and caring for a disc Using the CD-RW/DVD driveBefore you begin Caring for the CD-RW/DVD drive Loading a disc Manually ejecting a discUsing the DVD function Enabling the DMA settingInstalling WinDVD and viewing a DVD movie Click the Advanced Settings tabClick Programs Click InterVideo WinDVD Using the CD-R and CD-RW functionStarting WinDVD Problem solving Backing up a CDYou cannot create a multisession disc You cannot successfully write to a CD-R or CD-RW discYou cannot eject a CD You cannot read from the CD after successfully writing to itService and support Appendix A. Warranty InformationWarranty period Support 24 hours a day, 7 days a week Appendix A. Warranty Information Items Not Covered by Warranty Warranty ServiceAppendix A. Warranty Information Part 2 Country-unique terms CAMBODIA, LAOS, and Vietnam Hong Kong and Macau IndiaJapan NEW ZealandEUROPE, Middle EAST, Africa Emea Following Terms Apply to ALL Emea CountriesFollowing Terms Apply to the Country Specified Ireland EgyptFrance Italy South AFRICA, NAMIBIA, BOTSWANA, LESOTHO, and SwazilandUnited Kingdom Following item is added to this paragraphPage Appendix B. Notices Trademarks Electronic emission noticesDeutsche EMV-Direktive electromagnetische Verträglichkeit Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada European Union emission directive Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCPage Page Part Number 22P7007