Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem.
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Problem | Possible |
| Suggested Action | Reference |
Cause |
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Screen is | No power to | • | Ensure that the electrical outlet | Connecting |
blank and | monitor. |
| and the monitor are both | your |
power |
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| switched on. | Monitor |
indicator is off. |
| • | Check that the power cord | section on |
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| is firmly plugged into the | page 4. |
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| electrical outlet and the power |
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| • | supply unit. |
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| If the power cord plug has |
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| • | a removalble fuse, replace it. |
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| Try another power cord. |
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| • | Try another electrical outlet. |
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| • Check the power connection at |
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| the back of the panel. |
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Screen is blank | Brightness | • | Adjust brightness and contrast. | User |
and power | and Contrast |
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| controls |
indicator is | may be too |
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| section on |
steady green. | low. |
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| page 15. |
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Screen is blank | The monitor is | • | Press any key on the keyboard | Power |
and power | in the Power |
| or move the mouse to restore | Management |
indicator is | Management |
| operation. | section on |
steady amber. | Standby state. | • | Check the Power Management | page 20. |
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| • | software on your computer. |
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| Press the to switch between |
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| analog and digital mode. If the |
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| panel is the wrong mode for |
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| the signal being provided, the |
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| monitor appears to go into |
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| sleep mode. |
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