Cisco Systems WSC3560CG8PCSRF manual Troubleshooting Express Setup

Page 20

Catalyst 3560-C and 2960-C Switch Getting Started Guide

Troubleshooting Express Setup

If Express Setup does not run, or if the Express Setup page does not appear in your browser:

Did you verify that POST ran successfully before starting Express Setup?

Did you press the Mode button while the switch was still running POST?

If not, make sure that only the SYST and STAT LEDs are green before you press the Mode button to enter the Express Setup mode.

POST errors are usually fatal. Contact your Cisco technical support representative if your switch fails POST.

If yes, wait until POST completes. Power cycle the switch. Wait until POST completes. Confirm that the SYST and STAT LEDs are green. Press the Mode button to enter Express Setup mode.

Did you try to continue without confirming that the switch was in Express Setup mode?

Does your PC have a static IP address?

Did you connect a crossover cable instead of a straight-through Ethernet cable between a switch port and the PC Ethernet port?

Verify that all LEDs next to the RJ-45 console port are green. If necessary, press the Mode button to enter Express Setup mode.

If yes, before connecting to the switch, change your PC settings to temporarily use DHCP.

If yes, connect a straight-through cable to an Ethernet port on the switch and the PC. Wait 30 seconds before you enter 10.0.0.1 in the browser.

 

Catalyst 3560-C and 2960-C Switch Getting Started Guide

20

OL-23802-02

Image 20
Contents Getting Started Guide About This Guide Box Contents Running Express Setup Troubleshooting 208787 Required Fields OL-23802-02 Managing the Switch Device ManagerCommand-Line Interface Cisco Network AssistantSwitch RJ-45 Console Port Other Management OptionsBefore You Begin Installing the SwitchEquipment That You Need Installation Warning Statements On a Desk or Shelf without Mounting Screws On a Desk or Shelf with Mounting ScrewsMounting template Desk or shelf Screws 208781 Connecting to the Switch Ports Connect to the 10/100 and 10/100/1000 PortsInstall the SFP Modules Verify Port Connectivity Connecting to PoE DevicesCase of Difficulty Troubleshooting Express Setup Resetting the Switch Accessing Help Online For More InformationObtaining Documentation and Submitting a Service Request Catalyst 3560-C and 2960-C Switch Getting Started Guide