Accessing Help Online

First look for a solution to your problem in the troubleshooting section of the hardware installation guide or software configuration guide for your switch module on Cisco.com. You can also access the Cisco Technical Support and Documentation website for a list of known hardware problems and extensive troubleshooting documentation.

For More Information

For more information about the switch module, see these documents on Cisco.com:

•Cisco Catalyst Blade Switch 3120 for HP Hardware Installation Guide and Cisco Catalyst Blade Switch 3020 for HP Hardware Installation Guide (not orderable, but available on Cisco.com). This guide provides complete hardware descriptions and detailed installation procedures.

•Regulatory Compliance and Safety Information for the Cisco Catalyst Blade Switch 3000 Series for HP (not orderable, but available on Cisco.com). This guide contains agency approvals, compliance information, and translated warning statements.

•Release Notes for the Cisco Catalyst Blade Switch 3120 for HP and Release Notes for the Cisco Catalyst Blade Switch 3020 for HP (not orderable but available on Cisco.com)

•Cisco Catalyst Blade Switch 3120 for HP Software Configuration Guide and Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide (not orderable, but available on Cisco.com). This guide provides a product overview and detailed descriptions and procedures for the switch module software features.

•Cisco Catalyst Blade Switch 3120 for HP Command Reference and Cisco Catalyst Blade Switch 3020 for HP Command Reference (not orderable, but available on Cisco.com). This reference provides detailed descriptions of the Cisco IOS commands specifically created or modified for the switch module.

•Cisco Catalyst Blade Switch 3120 for HP System Message Guide and Cisco Catalyst Blade Switch 3020 for HP System Message Guide (not orderable, but available on Cisco.com). This guide provides descriptions of the system messages specifically created or modified for the switch module.

•Cisco Software Activation Document for HP (not orderable, but available on Cisco.com). This document describes the supported feature sets, software licenses, and information about using software activation in mixed software switch stacks.

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