Cisco Systems 2820, 1900 manual Cisco.com, Technical Assistance Center

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Obtaining Documentation

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

•Streamline business processes and improve productivity

•Resolve technical issues with online support

•Download and test software packages

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Release Notes for the Catalyst 1900 and Catalyst 2820 Series Switches, Version 9.00.06

 

OL-2901-01

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Contents Contents Supported Browsers Using Previous Releases of the Switch FirmwareFeatures Usage Guidelines Limitation Specific to the Catalyst 2820 SwitchesUsage Guidelines Specific to the Catalyst 1900 Switches LimitationsUsage Guidelines Specific to the Catalyst 2820 Switches Usage Guidelines Open Caveats CaveatsCaveats Caveats Resolved Caveats in Version Resolved Caveats in Previous Versions Caveats Documentation CD-ROM Related DocumentationObtaining Documentation World Wide WebOrdering Documentation Documentation FeedbackObtaining Technical Assistance Technical Assistance Center Cisco.comCisco TAC Web Site
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