Cisco Systems AS5800 manual Identifying Startup Problems

Page 128

Identifying Startup Problems

Figure 5-1 Troubleshooting Strategy for Startup Problems

Turn on

DC OK

No

Troubleshoot

DC OK

No

power

system power

LED on

 

LED on

 

 

subsystem

 

 

?

 

?

 

 

 

 

 

 

Yes

 

 

Yes

 

 

Fans

No

Troubleshoot

Fans

No

 

cooling

 

operating

 

operating

 

 

 

subsystem

 

 

?

 

?

 

 

 

 

 

 

Yes

 

 

Yes

 

 

Check system

 

Reseat

NPE-G1

 

 

state with I/O

 

NPE-G1

 

 

 

LEDs

 

 

controller LEDs

 

and restart

 

 

 

OK?

 

 

 

 

 

 

 

 

or

 

or

 

 

I/O

No

Reseat I/O

I/O

No

 

controller

 

controller

controller

 

 

LEDs

 

and restart

LEDs

 

 

OK?

 

 

OK?

 

 

Yes

 

 

Yes

 

 

 

 

 

 

 

Check system

 

 

 

 

 

state with port

 

 

 

 

 

adapter LEDs

 

 

 

 

 

Port

 

 

Port

No

 

adapter

No

Reseat port

adapter

 

enabled

 

adapters

enabled

 

 

LEDs on

 

and restart

LEDs on

 

 

?

 

 

?

 

 

Yes

 

 

Yes

H6595

 

 

 

 

 

 

 

 

 

System

Obtain

startup

technical

successful

assistance

Identifying Startup Problems

Hardware startup problems are commonly traced to cabling problems or incorrectly installed power supplies or cards. In rare cases, problems are caused by part failures.

When you start up a Cisco AS5800 for the first time, you should observe the startup sequence, described in the following sections. This chapter describes the normal startup sequence for the router shelf and the dial shelf and the steps to take if the system does not perform that sequence as expected.

In most cases, LEDs indicate system states in the startup sequence. By checking these LEDs, you can determine when and where the system failed. Use the following descriptions to isolate the problem to a subsystem, then proceed to the appropriate sections to try to resolve the problem.

5-4Cisco AS5800 Universal Access Server Hardware Installation Guide

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Contents Corporate Headquarters Page About This Guide Chapter Cisco AS5800 Product OverviewChapter Preparing for Installation Chapter Installing the Cisco AS5800Chapter Hardware Troubleshooting Appendix a Cisco AS5800 Specifications IndexDocument Objectives AudienceDocument Organization Document OrganizationDocument Conventions Safety Warnings Terms and Acronyms Terms and AcronymsRelated Documentation Read Me First If You Need More Information Cisco Connection Online Cisco Connection OnlineCisco AS5800 Product Overview System Components System ComponentsCisco AS5800-Front View Cisco AS5800-Rear View Cisco AS5800 with Enhanced AC-Input Power Shelf-Front View Cisco AS5800 with Enhanced AC-Input Power Shelf-Rear View Functional Overview Functional OverviewCisco 5814 Dial Shelf Cisco 5814 Dial ShelfClock Management AS5800 SeriesDial Shelf Card Bootup Dial Shelf OIR EventsTDM Resource Allocation Slot Ownership ArbitrationHub Redundancy Dial Shelf Field-Replaceable Units Environmental MonitoringDial Shelf Field-Replaceable Units Dial Shelf Field Replaceable UnitsDial Shelf Backplane Dial Shelf BackplaneCisco 5814 Dial Shelf Backplane-Rear View Dial Shelf Blower Assembly Dial Shelf Blower AssemblyPower LED Dial Shelf Controller Card Memory Type Size Quantity Product Number9shows the dial shelf controller card components LED Indicators and Alarm Buttons 11shows the dial shelf controller card front panel LEDs LED Indicator Display Description Dial Shelf Controller Front Panel LEDs and LCDsDial Shelf Controller Card Pushbuttons Button Description13 Dial Shelf Controller Card Ports Dial Shelf DC-Input Power Supply Common Logic InterfaceDial Shelf DC-Input Power Supply Connector Pin Definitions DescriptionDC-input Power Supply Circuits Circuit Description14 Power-Entry Modules-Dial Shelf Rear View Dial Shelf Filter Module Dial Shelf Filter Module15 Filter Module-Dial Shelf Rear View Enhanced AC-Input Power Shelf Enhanced AC-Input Power ShelfPower Supply Safety Features Enhanced AC-Input Power Shelf 17 Cisco AS5800 Enhanced AC-Input Power Shelf-Rear ViewColor Description Enhanced Power Shelf LED IndicatorsEnhanced AC-Input Power Supply LEDs Cisco 7206 Router Shelf Cisco 7206 Router ShelfNetwork Interfaces Power Supplies 20 Port Adapter Slot NumberingNetwork Processing Engine MidplaneRack-Mount Kit Field-Replaceable UnitsDial Shelf Interconnect Port Adapter LED IndicatorsDial Shelf Interconnect Port Adapter Split Dial Shelves Split Dial ShelvesSoftware and Hardware Requirements Power Requirements Power RequirementsAC-Input Power Shelf Standard AC-Input Power Shelf LED Indicators Standard AC-Input Power Supply LEDsDC-Input Power Specifications DC-Input Power SpecificationsAC-Input Power Specifications 26 Cisco AS5800 Enhanced AC-Input Power Shelf-Front View Online Insertion and Removal Online Insertion and RemovalOnline Insertion and Removal AC and DC Power Site RequirementsSite Requirements AC Power Planning VAC 15AAC and DC Power DC Power Planning Cisco 5814 Dial ShelfCisco 7206 Router Shelf Lifting SafetyLifting Safety Required Tools and Equipment Required Tools and EquipmentPreparing the Dial Shelf for Rack-Mount Removing the Blower AssemblyPreparing the Dial Shelf for Rack-Mount Removing the Blower Assembly Captive screwsRemoving the DC Power-Entry Modules Removing and Replacing a PEMRemoving Dial Shelf Cards and Dial Shelf Controller Cards Removing Dial Shelf Cards and Dial Shelf Controller CardsH11040 Installing the Rack-Mount Brackets on the Chassis Installing the Rack-Mount Brackets on the ChassisRear Front Plant Wiring Distance Limitations and Interface SpecificationsPlant Wiring Interference ConsiderationsSafety Recommendations Safety RecommendationsMaintaining Safety with Electricity Maintaining Safety with ElectricityRack-Mounting Considerations Rack-Mounting ConsiderationsPreventing Electrostatic Discharge Damage Typical 19-Inch Equipment Rack Posts and Mounting Strips Rack-Mounting Considerations Cisco 5814 Footprint and Outer Dimensions Site Specifications Preventive Site Configuration Maintaining Normal OperationInstalling the Cisco AS5800 Connecting to an AC Power SourceParts Required Mount the Cables on the AC Power SupplyConnecting to an AC Power Source Installing the Power Shelf in the Rack Installing the Power Shelf in the RackRemoving and Replacing a Power Supply Removing and Replacing an Enhanced Shelf Power Supply Installing the Dial Shelf in the Rack Installing the AC-Input Power Shelf in a 4-Post RackInstalling the Dial Shelf in the Rack Mounting Support Brackets for the Cisco AS5800Telco Rack- Rear Bracket Installation Mounting the Rear BracketsPost Rack- Rear Bracket Installation Replacing the Dial Shelf Components Replacing the Dial Shelf ComponentsReplacing the Blower Assembly Replacing the Power-Entry Modules Replacing a PEMInstalling the Cisco AS5800 10 Using the Ejector Levers Connecting Cables to the Dial Shelf Connecting the AC Power CablesGrounding the AC-Input Power Shelf to the Dial Shelf Connecting Cables to the Dial Shelf11 Attaching the Ground Wire to a Standard Power Shelf Connecting the DC Power Cables Connecting the AC Power CablesConnecting the Monitor Cable 13 Connecting the DC-Interconnect Cables14 Connecting the Monitor Cable Connecting the AC Power Cords 15 Connecting the Monitor Cable to an Enhanced Power ShelfInstalling the Safety Cover on the Standard Power Shelf 16 Connecting the AC Power Cords to a Standard Power Shelf18 Installing the Safety Cover to a Standard Power Shelf Grounding the Dial Shelf Connecting to a DC Power SourceConnecting to a DC Power Source Connecting DC Power Cables 19 Cisco AS5800-Rear ViewRack-Mounting the Router Shelf Rack-Mounting the Router ShelfConnecting the Dial Shelf to the Router Shelf Connecting the Dial Shelf to the Router ShelfConnecting the Dial Shelf to the Router Shelf Connecting Router Shelf Port Adapter Cables Connecting Router Shelf Port Adapter CablesConnecting Trunk Card Cables Connecting Trunk Card Cables24 Connecting the CT1 and CE1 Trunk Card RJ-45 Cables Connecting to the Router Shelf Console and Auxiliary Ports Connecting to the Router Shelf Console and Auxiliary PortsConnecting to the Router Shelf Console and Auxiliary Ports Powering On the Cisco AS5800 AC-Input Power Shelf-Front ViewPEM power switches Observing Access Server LEDs Observing Access Server LEDsNominal LED Readings Dial Shelf Card LEDsAS 5800 Nominal LED Readings Component Color/ConditionObserving Power-Entry Module LEDs Observing Power-Entry Module LEDsObserving Dial Shelf Controller Card LEDs Dial Shelf Controller Card Front Panel LEDsPower and Warning LEDs Starting the Cisco Blower Assembly LEDsBlower Assembly Front Panel LEDs Observing Router Shelf Port Adapter LEDs Starting the CiscoViewing Your System Configuration Viewing Your System ConfigurationEnter enable mode 5800#sh dial-shelf Where to Go Next Where to Go NextWhere to Go Next Hardware Troubleshooting Problem Solving with Subsystems Problem Solving with SubsystemsProblem Solving with Subsystems- Cisco 7206 Router Problem Solving with Subsystems-Cisco 7206 RouterIdentifying Startup Problems Identifying Startup ProblemsStarting Up the Cisco 7206 Router Shelf Starting Up the Cisco 7206 Router ShelfTroubleshooting the Router Installation Starting Up the Cisco 5814 Dial ShelfTroubleshooting the Power Subsystems Troubleshooting the Power SubsystemsRouter Shelf Power Subsystem Dial Shelf Power SubsystemRouter Shelf Cooling Subsystem Troubleshooting the Cooling SubsystemsTroubleshooting the Cooling Subsystems Dial Shelf Cooling Subsystem Troubleshooting the Processor Subsystems Troubleshooting the Router Shelf Processor SubsystemTroubleshooting the I/O Controller Card Troubleshooting the Processor SubsystemsTroubleshooting the Dial Shelf Interconnect Port Adapter Troubleshooting the Network Processor CardTroubleshooting the Port Adapters Troubleshooting the Dial Shelf Processor Subsystem Troubleshooting the Dial Shelf Processor SubsystemTroubleshooting the Dial Shelf Controller Card Troubleshooting Network Interfaces Troubleshooting Network InterfacesTroubleshooting the Dial Shelf Cards System Specifications Table A-1 Cisco 5814 Dial Shelf Specifications DescriptionMB Dram Backplane Specifications System SpecificationsBlower Assembly Specifications Table A-4 Backplane-Environmental Specifications DescriptionDial Shelf Controller Card Specifications AustelDC PEM Specifications Filter Module Specifications Filter Module SpecificationsPage AC Power Module Specifications Table A-12 AC-Input Power Supply-Specifications DescriptionEnhanced Power Supply Specifications ESDCisco AS5800 Specifications A-11 Cabling Specifications AC-Input Power Shelf CablesCabling Specifications Dial Shelf Interconnect Port Adapter CablesAC-Input Power Shelf Cables Figure A-3 DC Interconnect CablesFigure A-4 Monitor Cable Industry-Standard Wiring Plans Red Brown Slate Black Blue Orange Green Yellow Violet Industry-Standard Wiring Plans B-3 Page Cisco 5814 Dial Shelf Packaging Replacement Instructions Figure C-1 Cisco 5814 Packaging Detail Required Tools and Parts Powering Off the Cisco AS5800Required Tools and Parts Figure C-2 Router Shelf Power Switches Figure C-3 Dial Shelf Power Switches on the PemsDisconnect the DC power cables from your DC power source Figure C-6 Filter Module Monitor Cable DB-9 Connector Preparing to Repackage the Cisco 5814 Dial Shelf Preparing to Repackage the Cisco 5814 Dial ShelfRepackaging the Cisco 5814 Dial Shelf Repackaging the Cisco 5814 Dial Shelf D E 4-2 Startup Locating problem Router shelf Cooling subsystem Index
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AS5800 specifications

Cisco Systems has long been a leader in the networking and telecommunications field, and its AS5800 series of routers exemplify this tradition. The AS5800, along with the AS5850, AS5350, AS5400, and AS5300, provides robust solutions for service providers and enterprise-level networking applications. Each of these models has distinct features and characteristics that cater to the evolving demands of internet traffic and data processing.

The Cisco AS5800 is designed for high-capacity routing and optimized for broadband services. It supports a wide range of services, including voice, data, and video applications, making it a versatile option for service providers looking to deliver integrated solutions. It is equipped with advanced quality of service (QoS) features that ensure bandwidth is allocated effectively, holding strong even under heavy traffic conditions.

In comparison, the AS5850 offers superior processing capabilities and is typically utilized in larger-scale implementations. This model supports high-density interfaces, allowing numerous connections without compromising performance. Its architecture includes enhanced MPLS (Multiprotocol Label Switching) support, enabling more efficient traffic management and better utilization of network resources.

The AS5350 is known for its scalability and energy efficiency, ideal for voice-over-IP (VoIP) and media gateway applications. It supports various telephony features, such as protocol interworking and transcoding, making it a preferred choice for organizations focusing on digital voice technologies. The AS5300, while slightly older, continues to be a valuable asset for less demanding networks, offering reliable performance with VoIP capabilities and basic data applications.

The AS5400 bridges the gap between high-performance routing and operational efficiency. It incorporates Cisco's proprietary technologies to ensure seamless connectivity and robust failover systems. This model is highly regarded for its security features, protecting network integrity and providing peace of mind for businesses relying on sensitive data transfer.

Overall, Cisco’s AS5800 series showcases a progressive evolution of routing capabilities with enhanced features tailored for resilience, scalability, and performance. These routers not only address the technical needs of modern networks but also strategically position organizations for future growth in an increasingly digital world. Each model, with its unique attributes, continues to support the varied demands of global communication infrastructures.
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