Cisco Systems AS5800 manual Troubleshooting the Network Processor Card

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Troubleshooting the Processor Subsystems

•Is the FE ENABLED LED on?

—If yes, the Fast Ethernet port on the I/O controller is initialized and enabled for operation.

—If the FE enabled LED remains off at system startup, there is probably a problem with the Fast Ethernet port on the I/O controller.

Troubleshooting the Network Processor Card

These procedures assume that the I/O controller card, network processor card, and router shelf are in the original factory configuration and that you have not made changes to your configuration file.

•Is the I/O controller card enabled LED on? (This LED should light in normal operation.)

—If the I/O controller card enabled LED does not light as expected and you have checked the I/O controller card, make sure that the power to the router is OFF, reseat the network processor card in its slot, and restart the router.

—If the enabled LED remains off, the system detected a processor hardware failure. Ensure that a partially seated port adapter is not causing the system to hang. Proceed to the following section, “Troubleshooting the Port Adapters.”

Troubleshooting the Port Adapters

Check the following to help isolate a problem with the port adapters:

•

•

Are all port adapter enabled LEDs on?

If yes, the system is operational.

Are any port adapter enabled LEDs off?

—If the enabled LED on an individual port adapter is off, suspect that the port adapter has pulled away from the midplane. Reseat the port adapter in its slot and verify that the port adapter levers are in the locked position. (You do not have to power OFF system power when removing or replacing port adapters.) After the system reinitializes the interfaces, the enabled LED on the port adapter should light.

—If the enabled LED remains off, suspect a faulty port adapter. Replace the port adapter with a new one.

If the new port adapter enable LED fails to light, there may be a problem with the I/O controller card or the network processor card. Contact a service representative for instructions.

Troubleshooting the Dial Shelf Interconnect Port Adapter

Check the following to help isolate a problem with the interconnect port adapter:

•Is the dial shelf interconnect port adapter enabled LED on?

—If yes, the system is operational.

—If no, verify that the interconnect port adapter is seated properly and that the port adapter levers are in the locked position.

If the enabled LED remains off, reseat the port adapter and verify that the port adapter levers are in the locked position. Use the reload command to reload the system software.

—If the enabled LED remains off, see the section “Troubleshooting the Power Subsystems” to check your power connections.

5-12Cisco AS5800 Universal Access Server Hardware Installation Guide

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Contents Corporate Headquarters Page About This Guide Chapter Cisco AS5800 Product OverviewChapter Preparing for Installation Chapter Installing the Cisco AS5800Chapter Hardware Troubleshooting Appendix a Cisco AS5800 Specifications IndexDocument Objectives AudienceDocument Conventions Document OrganizationDocument Organization Safety Warnings Terms and Acronyms Terms and AcronymsRelated Documentation Read Me First If You Need More Information Cisco Connection Online Cisco Connection OnlineCisco AS5800 Product Overview System Components System ComponentsCisco AS5800-Front View Cisco AS5800-Rear View Cisco AS5800 with Enhanced AC-Input Power Shelf-Front View Cisco AS5800 with Enhanced AC-Input Power Shelf-Rear View Functional Overview Functional OverviewCisco 5814 Dial Shelf Cisco 5814 Dial ShelfClock Management AS5800 SeriesDial Shelf Card Bootup Dial Shelf OIR EventsHub Redundancy Slot Ownership ArbitrationTDM Resource Allocation Dial Shelf Field-Replaceable Units Environmental MonitoringDial Shelf Field-Replaceable Units Dial Shelf Field Replaceable UnitsDial Shelf Backplane Dial Shelf BackplaneCisco 5814 Dial Shelf Backplane-Rear View Dial Shelf Blower Assembly Dial Shelf Blower AssemblyPower LED Dial Shelf Controller Card Memory Type Size Quantity Product Number9shows the dial shelf controller card components LED Indicators and Alarm Buttons 11shows the dial shelf controller card front panel LEDs LED Indicator Display Description Dial Shelf Controller Front Panel LEDs and LCDsDial Shelf Controller Card Pushbuttons Button Description13 Dial Shelf Controller Card Ports Dial Shelf DC-Input Power Supply Common Logic InterfaceDial Shelf DC-Input Power Supply Connector Pin Definitions DescriptionDC-input Power Supply Circuits Circuit Description14 Power-Entry Modules-Dial Shelf Rear View Dial Shelf Filter Module Dial Shelf Filter Module15 Filter Module-Dial Shelf Rear View Enhanced AC-Input Power Shelf Enhanced AC-Input Power ShelfPower Supply Safety Features Enhanced AC-Input Power Shelf 17 Cisco AS5800 Enhanced AC-Input Power Shelf-Rear ViewEnhanced AC-Input Power Supply LEDs Enhanced Power Shelf LED IndicatorsColor Description Cisco 7206 Router Shelf Cisco 7206 Router ShelfNetwork Interfaces Power Supplies 20 Port Adapter Slot NumberingNetwork Processing Engine MidplaneRack-Mount Kit Field-Replaceable UnitsDial Shelf Interconnect Port Adapter LED IndicatorsDial Shelf Interconnect Port Adapter Software and Hardware Requirements Split Dial ShelvesSplit Dial Shelves AC-Input Power Shelf Power RequirementsPower Requirements Standard AC-Input Power Shelf LED Indicators Standard AC-Input Power Supply LEDsAC-Input Power Specifications DC-Input Power SpecificationsDC-Input Power Specifications 26 Cisco AS5800 Enhanced AC-Input Power Shelf-Front View Online Insertion and Removal Online Insertion and RemovalOnline Insertion and Removal AC and DC Power Site RequirementsSite Requirements AC Power Planning VAC 15AAC and DC Power DC Power Planning Cisco 5814 Dial ShelfLifting Safety Lifting SafetyCisco 7206 Router Shelf Required Tools and Equipment Required Tools and EquipmentPreparing the Dial Shelf for Rack-Mount Removing the Blower AssemblyPreparing the Dial Shelf for Rack-Mount Removing the Blower Assembly Captive screwsRemoving the DC Power-Entry Modules Removing and Replacing a PEMRemoving Dial Shelf Cards and Dial Shelf Controller Cards Removing Dial Shelf Cards and Dial Shelf Controller CardsH11040 Installing the Rack-Mount Brackets on the Chassis Installing the Rack-Mount Brackets on the ChassisRear Front Plant Wiring Distance Limitations and Interface SpecificationsPlant Wiring Interference ConsiderationsSafety Recommendations Safety RecommendationsMaintaining Safety with Electricity Maintaining Safety with ElectricityPreventing Electrostatic Discharge Damage Rack-Mounting ConsiderationsRack-Mounting Considerations Typical 19-Inch Equipment Rack Posts and Mounting Strips Rack-Mounting Considerations Cisco 5814 Footprint and Outer Dimensions Site Specifications Preventive Site Configuration Maintaining Normal OperationInstalling the Cisco AS5800 Connecting to an AC Power SourceConnecting to an AC Power Source Mount the Cables on the AC Power SupplyParts Required Installing the Power Shelf in the Rack Installing the Power Shelf in the RackRemoving and Replacing a Power Supply Removing and Replacing an Enhanced Shelf Power Supply Installing the Dial Shelf in the Rack Installing the AC-Input Power Shelf in a 4-Post RackInstalling the Dial Shelf in the Rack Mounting Support Brackets for the Cisco AS5800Telco Rack- Rear Bracket Installation Mounting the Rear BracketsPost Rack- Rear Bracket Installation Replacing the Dial Shelf Components Replacing the Dial Shelf ComponentsReplacing the Blower Assembly Replacing the Power-Entry Modules Replacing a PEMInstalling the Cisco AS5800 10 Using the Ejector Levers Connecting Cables to the Dial Shelf Connecting the AC Power CablesGrounding the AC-Input Power Shelf to the Dial Shelf Connecting Cables to the Dial Shelf11 Attaching the Ground Wire to a Standard Power Shelf Connecting the DC Power Cables Connecting the AC Power CablesConnecting the Monitor Cable 13 Connecting the DC-Interconnect Cables14 Connecting the Monitor Cable Connecting the AC Power Cords 15 Connecting the Monitor Cable to an Enhanced Power ShelfInstalling the Safety Cover on the Standard Power Shelf 16 Connecting the AC Power Cords to a Standard Power Shelf18 Installing the Safety Cover to a Standard Power Shelf Connecting to a DC Power Source Connecting to a DC Power SourceGrounding the Dial Shelf Connecting DC Power Cables 19 Cisco AS5800-Rear ViewRack-Mounting the Router Shelf Rack-Mounting the Router ShelfConnecting the Dial Shelf to the Router Shelf Connecting the Dial Shelf to the Router ShelfConnecting the Dial Shelf to the Router Shelf Connecting Router Shelf Port Adapter Cables Connecting Router Shelf Port Adapter CablesConnecting Trunk Card Cables Connecting Trunk Card Cables24 Connecting the CT1 and CE1 Trunk Card RJ-45 Cables Connecting to the Router Shelf Console and Auxiliary Ports Connecting to the Router Shelf Console and Auxiliary PortsConnecting to the Router Shelf Console and Auxiliary Ports Powering On the Cisco AS5800 AC-Input Power Shelf-Front ViewPEM power switches Observing Access Server LEDs Observing Access Server LEDsNominal LED Readings Dial Shelf Card LEDsAS 5800 Nominal LED Readings Component Color/ConditionObserving Power-Entry Module LEDs Observing Power-Entry Module LEDsObserving Dial Shelf Controller Card LEDs Dial Shelf Controller Card Front Panel LEDsPower and Warning LEDs Blower Assembly Front Panel LEDs Blower Assembly LEDsStarting the Cisco Observing Router Shelf Port Adapter LEDs Starting the CiscoViewing Your System Configuration Viewing Your System ConfigurationEnter enable mode 5800#sh dial-shelf Where to Go Next Where to Go NextWhere to Go Next Hardware Troubleshooting Problem Solving with Subsystems Problem Solving with SubsystemsProblem Solving with Subsystems- Cisco 7206 Router Problem Solving with Subsystems-Cisco 7206 RouterIdentifying Startup Problems Identifying Startup ProblemsStarting Up the Cisco 7206 Router Shelf Starting Up the Cisco 7206 Router ShelfTroubleshooting the Router Installation Starting Up the Cisco 5814 Dial ShelfTroubleshooting the Power Subsystems Troubleshooting the Power SubsystemsRouter Shelf Power Subsystem Dial Shelf Power SubsystemTroubleshooting the Cooling Subsystems Troubleshooting the Cooling SubsystemsRouter Shelf Cooling Subsystem Dial Shelf Cooling Subsystem Troubleshooting the Processor Subsystems Troubleshooting the Router Shelf Processor SubsystemTroubleshooting the I/O Controller Card Troubleshooting the Processor SubsystemsTroubleshooting the Port Adapters Troubleshooting the Network Processor CardTroubleshooting the Dial Shelf Interconnect Port Adapter Troubleshooting the Dial Shelf Controller Card Troubleshooting the Dial Shelf Processor SubsystemTroubleshooting the Dial Shelf Processor Subsystem Troubleshooting the Dial Shelf Cards Troubleshooting Network InterfacesTroubleshooting Network Interfaces System Specifications Table A-1 Cisco 5814 Dial Shelf Specifications DescriptionMB Dram Backplane Specifications System SpecificationsBlower Assembly Specifications Table A-4 Backplane-Environmental Specifications DescriptionDial Shelf Controller Card Specifications AustelDC PEM Specifications Filter Module Specifications Filter Module SpecificationsPage AC Power Module Specifications Table A-12 AC-Input Power Supply-Specifications DescriptionEnhanced Power Supply Specifications ESDCisco AS5800 Specifications A-11 Cabling Specifications AC-Input Power Shelf CablesCabling Specifications Dial Shelf Interconnect Port Adapter CablesAC-Input Power Shelf Cables Figure A-3 DC Interconnect CablesFigure A-4 Monitor Cable Industry-Standard Wiring Plans Red Brown Slate Black Blue Orange Green Yellow Violet Industry-Standard Wiring Plans B-3 Page Cisco 5814 Dial Shelf Packaging Replacement Instructions Figure C-1 Cisco 5814 Packaging Detail Required Tools and Parts Powering Off the Cisco AS5800Required Tools and Parts Figure C-2 Router Shelf Power Switches Figure C-3 Dial Shelf Power Switches on the PemsDisconnect the DC power cables from your DC power source Figure C-6 Filter Module Monitor Cable DB-9 Connector Repackaging the Cisco 5814 Dial Shelf Preparing to Repackage the Cisco 5814 Dial ShelfPreparing to Repackage the Cisco 5814 Dial Shelf Repackaging the Cisco 5814 Dial Shelf D E 4-2 Startup Locating problem Router shelf Cooling subsystem Index
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AS5800 specifications

Cisco Systems has long been a leader in the networking and telecommunications field, and its AS5800 series of routers exemplify this tradition. The AS5800, along with the AS5850, AS5350, AS5400, and AS5300, provides robust solutions for service providers and enterprise-level networking applications. Each of these models has distinct features and characteristics that cater to the evolving demands of internet traffic and data processing.

The Cisco AS5800 is designed for high-capacity routing and optimized for broadband services. It supports a wide range of services, including voice, data, and video applications, making it a versatile option for service providers looking to deliver integrated solutions. It is equipped with advanced quality of service (QoS) features that ensure bandwidth is allocated effectively, holding strong even under heavy traffic conditions.

In comparison, the AS5850 offers superior processing capabilities and is typically utilized in larger-scale implementations. This model supports high-density interfaces, allowing numerous connections without compromising performance. Its architecture includes enhanced MPLS (Multiprotocol Label Switching) support, enabling more efficient traffic management and better utilization of network resources.

The AS5350 is known for its scalability and energy efficiency, ideal for voice-over-IP (VoIP) and media gateway applications. It supports various telephony features, such as protocol interworking and transcoding, making it a preferred choice for organizations focusing on digital voice technologies. The AS5300, while slightly older, continues to be a valuable asset for less demanding networks, offering reliable performance with VoIP capabilities and basic data applications.

The AS5400 bridges the gap between high-performance routing and operational efficiency. It incorporates Cisco's proprietary technologies to ensure seamless connectivity and robust failover systems. This model is highly regarded for its security features, protecting network integrity and providing peace of mind for businesses relying on sensitive data transfer.

Overall, Cisco’s AS5800 series showcases a progressive evolution of routing capabilities with enhanced features tailored for resilience, scalability, and performance. These routers not only address the technical needs of modern networks but also strategically position organizations for future growth in an increasingly digital world. Each model, with its unique attributes, continues to support the varied demands of global communication infrastructures.
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