Cisco Systems 850 Series, 870 Series quick start Obtaining Technical Assistance

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Chapter 1 Cisco 850 Series and Cisco 870 Series Access Routers Cabling and Setup Quick Start Guide

Obtaining Technical Assistance

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact

PSIRT:

Emergencies — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht m

The link on this page has the current PGP key ID in use.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco

 

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Contents Contents Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Before Installation Locate the Product Serial NumberCheck Items Shipped with the Router Cisco 851 Cisco 857 120730 Nonwireless Routers Read the Safety Warnings and GuidelinesRemove the Caution Sticker Connect the Antenna to the Wireless Router Optional Cisco 857WCisco 871 Wireless Router with Two Antennas 78-16262-04 Connecting the PoE Module to the Router 78-16262-04 Typical Installation of a Cisco 851 or Cisco 871 Router Typical Installation of a Cisco 857 or a Cisco 877 Router 8shows a typical installation of a Cisco 876 router 9shows a typical installation of a Cisco 878 router Connect the Router Connect the Router Install SDM and Configure the Router Related Documentation Http//www-china.cisco.com Http//www-europe.cisco.com Obtaining Documentation Cisco.com Product Documentation DVD Documentation Feedback Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical AssistanceSubmitting a Service Request Cisco Technical Support & Documentation WebsiteDefinitions of Service Request Severity Obtaining Additional Publications and Information Obtaining Additional Publications and Information